Toyota of McDonough - Service Center

Very Professional and in a timely manner My Service Rep name was Winston I think. Very Professional kind and helpful guy. He got me in and out at a timely manner. Friendly person. I would rec My Service Rep name was Winston I think. Very Professional kind and helpful guy. He got me in and out at a timely manner. Friendly person. I would recommend Toyota of McDonough to all my Family and Friends. Thank you! More

Service The gentleman who helped me was awesome. He was informative and knowledgeable. He also made me feel he was concerned about my needs. I enjoyed our i The gentleman who helped me was awesome. He was informative and knowledgeable. He also made me feel he was concerned about my needs. I enjoyed our interaction. More

Friendly Great service this is my second visit don't hesitate to take your vehicle here. BTW next time have the 2020 Toyota Supra doors unlocked for customers Great service this is my second visit don't hesitate to take your vehicle here. BTW next time have the 2020 Toyota Supra doors unlocked for customers to look at. Locking it and having a sign stating get with manager to open discourages possible buyers. Thanks More

5000 mile maintenance I arrived early to my scheduled appointment there were cars ahead of me already. But because I had an appointment I jumped ahead of the walk ins. I I arrived early to my scheduled appointment there were cars ahead of me already. But because I had an appointment I jumped ahead of the walk ins. I was in and out in less than an hour. Very happy customer. More

Regular Maintenance Service Everyone is very nice and the service is great! The only issue is the wait time. I came in on a Tuesday afternoon at 1:15 pm hoping this was a good Everyone is very nice and the service is great! The only issue is the wait time. I came in on a Tuesday afternoon at 1:15 pm hoping this was a good time and it was still 2 and a half hours. Apparently they were backed up because of earlier appointments. That would be the only negative. Team there is great! More

Regular maintenance Oscar was friendly and helpful...great guy! I could tell that he was knowledgeable and that he believed in quality service. I’ll be sure to schedu Oscar was friendly and helpful...great guy! I could tell that he was knowledgeable and that he believed in quality service. I’ll be sure to schedule my next maintenance with Oscar. More

Air bag Amanda did a great job. Although I felt , and still feel Toyota should ABSOLUTELY take care of any air bag issue without question, she remained profes Amanda did a great job. Although I felt , and still feel Toyota should ABSOLUTELY take care of any air bag issue without question, she remained professional and did her job. On a personal level everything was great. However, the fact remains Toyota built a car with a faulty air bag. Not me. It’s not the first time they’ve done it as you’re aware and should be fixed free of charge no questions asked. The vehicle is a 2013 but it only has 50000 miles on it. My moms car before she passed. She bought it new and. now I have it with a $1200 bill to fix something Toyota did. Not happy with that. As a consumer there is only one thing for me to do and you already know what that is. Buy from another manufacturer next car I buy. Thanks Amanda for doing a good job. Not so much for Toyota. More

Friendly Employee Oscar was awesome. Went above and beyond. No one greeted me. He was busy with other customers and went out of his way to assist me. Another employee c Oscar was awesome. Went above and beyond. No one greeted me. He was busy with other customers and went out of his way to assist me. Another employee came by and walked out without asking if I was being helped. More

Service for my Highlander Amanda my service coordinator was very helpful from the beginning to the end. Amanda also assist me with my warranty issues on my goodyear tires. Amanda my service coordinator was very helpful from the beginning to the end. Amanda also assist me with my warranty issues on my goodyear tires. More

As always great services They always take care of my needs. I am happy with my Camry. The wait was long but it was not the dealer fault. I would recommend it. They always take care of my needs. I am happy with my Camry. The wait was long but it was not the dealer fault. I would recommend it. More