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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

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November 08, 2019

Oil change Excellent service.. She helped with all my question. Love the service we always get. Never have a problem getting in for service. Love taking my car More

by leogirl270000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Glad to assist and make sure all your questions are answered. Look forward to seeing you soon.

November 07, 2019

Always pleasant. It is always a pleasant experience when I go for service at Jim Ellis. Nice associates, pleasant waiting room and coffee and water while you wait. D More

by GMommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Glad we were able to assist you and make sure your experience was great here at Jim Ellis Toyota of McDonough. We look forward to seeing you again soon!

November 07, 2019

Great fast service They were very fast with helping me get my issue with my truck solved and getting me back on the road. They kept me updated on each step until my keys More

by kurtz1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Glad we were able to assist you and make sure your experience was great here at Jim Ellis Toyota of McDonough. We look forward to seeing you again soon!

November 07, 2019

Great Service Amanda and crew were awesome. A lot of businesses could learn about great customer service from these folks. I will be back in the future. More

by brooksjmhr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Nov 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

November 07, 2019

Wonderful service experienced! I used the on-line scheduling to get my 2018 Avalon in for it's oil change, tire rotation and fluid check. From the scheduling to Amanda checking me More

by Poppie & Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Nov 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

November 07, 2019

Good Experience, Long Wait Everyone is very helpful and polite. Good experience. Only complaint is long waits but the staff does a good job handling the high volume. I guess it More

by wombat73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. We are glad to have you as a customer, and look forward to seeing you soon!

November 06, 2019

I'm please to say that the people there help you get whatever you're comfortable with, Leon appreciate him so much he's helpful in his line of work, Thanks! More

by Dorothymcm0575
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive review. We are very glad to have you as a customer here at Jim Ellis Toyota of McDonough. We look forward to servicing your new vehicle. Please refer all your family and friends to us!

November 06, 2019

Positve Experience. Amanda was helpful and knowledgeable As well as Leon Poole My car was serviced within reason able time .no long waiting with afternoon appt. I ap More

by jeanmcantrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive review. We are very glad to have you as a customer here at Jim Ellis Toyota of McDonough. We look forward to servicing your new vehicle. Please refer all your family and friends to us!

November 06, 2019

Oil and transmission fluid change I was satisfied with the service. I was kip inform of everything that was going on with my car. They were prompt and finish with my car on time. More

by roberttio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. We are glad to have you as a customer, and look forward to seeing you soon!

November 06, 2019

Good service Nice Toyota dearlership. Oscar Johnson was amazing with giving me informations I needed. His professionalism was awesome. I will definitely recommend More

by Puffyernest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. We are glad to have you as a customer, and look forward to seeing you soon!

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