4,268 Reviews of Toyota of McDonough - Service Center
Wonderful service experienced! I used the on-line scheduling to get my 2018 Avalon in for it's oil change, tire rotation and fluid check. From the scheduling to Amanda checking me I used the on-line scheduling to get my 2018 Avalon in for it's oil change, tire rotation and fluid check. From the scheduling to Amanda checking me in and them getting the car ready 1 hour early, it was a pleasant experience. More
Oil and transmission fluid change I was satisfied with the service. I was kip inform of everything that was going on with my car. They were prompt and finish with my car on time. I was satisfied with the service. I was kip inform of everything that was going on with my car. They were prompt and finish with my car on time. More
I'm please to say that the people there help you get whatever you're comfortable with, Leon appreciate him so much he's helpful in his line of work, Thanks! whatever you're comfortable with, Leon appreciate him so much he's helpful in his line of work, Thanks! More
Good service Nice Toyota dearlership. Oscar Johnson was amazing with giving me informations I needed. His professionalism was awesome. I will definitely recommend Nice Toyota dearlership. Oscar Johnson was amazing with giving me informations I needed. His professionalism was awesome. I will definitely recommend this dearlership to friends and families More
Positve Experience. Amanda was helpful and knowledgeable As well as Leon Poole My car was serviced within reason able time .no long waiting with afternoon appt. I ap Amanda was helpful and knowledgeable As well as Leon Poole My car was serviced within reason able time .no long waiting with afternoon appt. I appreciate Amanda and Leon's help. More
Helpful, Honest and Reliable Service center was helpful in answering my questions, patient, and honest about what I needed rather than just trying to get me to spend money. Service center was helpful in answering my questions, patient, and honest about what I needed rather than just trying to get me to spend money. More
Great staff... great service! Appreciate the friendliness and efficiency of the staff. Waiting room is good. Could use more outlets in waiting room to plug in devices for work. O Appreciate the friendliness and efficiency of the staff. Waiting room is good. Could use more outlets in waiting room to plug in devices for work. Other than that, excellent experience. More
Worst experience with a dealership ever. I was sold a 2014 Subaru Forester back in January that I now have to replace the valve body and lower control arms on. All of which could have been detected if a 2014 Subaru Forester back in January that I now have to replace the valve body and lower control arms on. All of which could have been detected if a thorough inspection would have been done , which clearly it wasn’t or it was done by the same techs that can’t manage to properly change oil. My oil light shouldn’t come on two days after an oil change, unless yup you guessed it the tech didn’t replace the crush gasket with a new one during the service. Which has happened to me every time I have taken my car there to get the oil changed even when I make sure to tell them what needs to be done. Greg Webster in sales in patronizing and dismissive, unsure how he holds a management position because he lacks any understanding of customer satisfaction. Amanda in service is the only saving grace of the entire operation. DO NOT BUY A CAR FROM HERE More
New Tires I called about tires, was told they could get to me same day. I bought my car in an hour ahead of appointment (my fault, I got there earlier than pla I called about tires, was told they could get to me same day. I bought my car in an hour ahead of appointment (my fault, I got there earlier than planned). Spoke with the Assistant Service Manager. She was very nice and helpful. She wrote up my car and I left there at about 3:30 pm. Very nice and clean. More
Job well done!! Any time my car has an issue, I never hesitate to take a trip to the service center. Their kindness and attention to detail is unmatched. I love being Any time my car has an issue, I never hesitate to take a trip to the service center. Their kindness and attention to detail is unmatched. I love being a Toyota customer! More