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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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November 07, 2019

Wonderful service experienced! I used the on-line scheduling to get my 2018 Avalon in for it's oil change, tire rotation and fluid check. From the scheduling to Amanda checking me More

by Poppie & Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Nov 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

November 06, 2019

Oil and transmission fluid change I was satisfied with the service. I was kip inform of everything that was going on with my car. They were prompt and finish with my car on time. More

by roberttio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. We are glad to have you as a customer, and look forward to seeing you soon!

November 06, 2019

I'm please to say that the people there help you get whatever you're comfortable with, Leon appreciate him so much he's helpful in his line of work, Thanks! More

by Dorothymcm0575
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive review. We are very glad to have you as a customer here at Jim Ellis Toyota of McDonough. We look forward to servicing your new vehicle. Please refer all your family and friends to us!

November 06, 2019

Good service Nice Toyota dearlership. Oscar Johnson was amazing with giving me informations I needed. His professionalism was awesome. I will definitely recommend More

by Puffyernest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. We are glad to have you as a customer, and look forward to seeing you soon!

November 06, 2019

Positve Experience. Amanda was helpful and knowledgeable As well as Leon Poole My car was serviced within reason able time .no long waiting with afternoon appt. I ap More

by jeanmcantrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive review. We are very glad to have you as a customer here at Jim Ellis Toyota of McDonough. We look forward to servicing your new vehicle. Please refer all your family and friends to us!

November 05, 2019

Helpful, Honest and Reliable Service center was helpful in answering my questions, patient, and honest about what I needed rather than just trying to get me to spend money. More

by EPSHEFFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback. We appreciate you as a Jim Ellis Toyota of McDonough customer. Look forward to see you again soon!

November 05, 2019

Great staff... great service! Appreciate the friendliness and efficiency of the staff. Waiting room is good. Could use more outlets in waiting room to plug in devices for work. O More

by kpoole1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback. We appreciate you as a Jim Ellis Toyota of McDonough customer. Look forward to see you again soon!

November 05, 2019

Worst experience with a dealership ever. I was sold a 2014 Subaru Forester back in January that I now have to replace the valve body and lower control arms on. All of which could have been detected if a More

by Dom87
Recommend Dealer
No
Employees Worked With
Greg Webster , Amanda Cambron
November 04, 2019

New Tires I called about tires, was told they could get to me same day. I bought my car in an hour ahead of appointment (my fault, I got there earlier than pla More

by james.gordineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Glad we were able to assist you and make sure your experience was great here at Jim Ellis Toyota of McDonough. We look forward to seeing you again soon!

November 04, 2019

Job well done!! Any time my car has an issue, I never hesitate to take a trip to the service center. Their kindness and attention to detail is unmatched. I love being More

by kenedimitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback. We appreciate you as a Jim Ellis Toyota of McDonough customer. Look forward to see you again soon!

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