Toyota of McDonough - Service Center

The associates were friendly and explained everything that would be covered under my 15K mile service. I had and appointment and was promptly addressed and taken care of! that would be covered under my 15K mile service. I had and appointment and was promptly addressed and taken care of! More

It was a great visit with Toyota. Dana receptionist informed me on services required and needed for my vehicle. So definitely are coming back to get our vehicle serviced. informed me on services required and needed for my vehicle. So definitely are coming back to get our vehicle serviced. More

Great fast I was quickly approached when I arrived. I had many questions which all answered to my satisfaction. The waiting room was clean and well organized. T I was quickly approached when I arrived. I had many questions which all answered to my satisfaction. The waiting room was clean and well organized. The service was completed ahead of time. More

Finest Customer service department with the best representatives and Techs with a great knowledge of each vehicle sold by Toyota in the Great USA and Jim Ellis high marks of excellence. representatives and Techs with a great knowledge of each vehicle sold by Toyota in the Great USA and Jim Ellis high marks of excellence. More

Yesterday my daughter and I were driving from north Ga to Orlando in the pouring rain when suddenly our windshield wiper literally fell off. It was a wiper installed at a gas station a week earlier. We pulle Orlando in the pouring rain when suddenly our windshield wiper literally fell off. It was a wiper installed at a gas station a week earlier. We pulled off at the next exit which was the town of McDonough. Long story short we found Jim Ellis Toyota pulled into their service center and their technician John H came right over to us. we explained what happened and he immediately got us new windshield wipers for our car, brought it over and installed them. Amanda who was the assistant service manager also came right over and took care of the paperwork and they got us on our way. I just have to say how much we appreciated The kind and friendly service not to mention how fast they got us in and out. Sometimes it’s the little things in life that are most appreciated and we really appreciated John H and Amanda for helping us out which could’ve been a disaster on a rainy day without a windshield wiper. More

Vehicle Tire Service At the time of check-in, attendant responded quickly and was friendly in asking our purpose for the service and directed us to see one of the service At the time of check-in, attendant responded quickly and was friendly in asking our purpose for the service and directed us to see one of the service attendants inside the facility. Vehicle check-in was easy and the vehicle quality of service was professionally accomplished. Thanks again for your service. More

Jim Ellis Service Always a good experience when I receive a service from Jim Ellis Toyota. Continue the good work in keeping my 2005 Tacoma running!! Also, thanks to O Always a good experience when I receive a service from Jim Ellis Toyota. Continue the good work in keeping my 2005 Tacoma running!! Also, thanks to Oscar Johnson for his assistance and expertise!! More

Love Jim Ellis Toyota always great service experience. Having appointment they didn't honor the appointment. Doesn't matter what time my appointment is they get me in and out. Having appointment they didn't honor the appointment. Doesn't matter what time my appointment is they get me in and out. More

Fast and friendly The staff greeted me as I pulled up; Noah was quick to get me in the system and keep me posted as work progressed. In and out in less than an hour...a The staff greeted me as I pulled up; Noah was quick to get me in the system and keep me posted as work progressed. In and out in less than an hour...awesome. More