4,268 Reviews of Toyota of McDonough - Service Center
Yesterday my daughter and I were driving from north Ga to Orlando in the pouring rain when suddenly our windshield wiper literally fell off. It was a wiper installed at a gas station a week earlier. We pulle Orlando in the pouring rain when suddenly our windshield wiper literally fell off. It was a wiper installed at a gas station a week earlier. We pulled off at the next exit which was the town of McDonough. Long story short we found Jim Ellis Toyota pulled into their service center and their technician John H came right over to us. we explained what happened and he immediately got us new windshield wipers for our car, brought it over and installed them. Amanda who was the assistant service manager also came right over and took care of the paperwork and they got us on our way. I just have to say how much we appreciated The kind and friendly service not to mention how fast they got us in and out. Sometimes it’s the little things in life that are most appreciated and we really appreciated John H and Amanda for helping us out which could’ve been a disaster on a rainy day without a windshield wiper. More
Vehicle Tire Service At the time of check-in, attendant responded quickly and was friendly in asking our purpose for the service and directed us to see one of the service At the time of check-in, attendant responded quickly and was friendly in asking our purpose for the service and directed us to see one of the service attendants inside the facility. Vehicle check-in was easy and the vehicle quality of service was professionally accomplished. Thanks again for your service. More
Jim Ellis Service Always a good experience when I receive a service from Jim Ellis Toyota. Continue the good work in keeping my 2005 Tacoma running!! Also, thanks to O Always a good experience when I receive a service from Jim Ellis Toyota. Continue the good work in keeping my 2005 Tacoma running!! Also, thanks to Oscar Johnson for his assistance and expertise!! More
Love Jim Ellis Toyota always great service experience. Having appointment they didn't honor the appointment. Doesn't matter what time my appointment is they get me in and out. Having appointment they didn't honor the appointment. Doesn't matter what time my appointment is they get me in and out. More
Fast and friendly The staff greeted me as I pulled up; Noah was quick to get me in the system and keep me posted as work progressed. In and out in less than an hour...a The staff greeted me as I pulled up; Noah was quick to get me in the system and keep me posted as work progressed. In and out in less than an hour...awesome. More
Great visit . Got in and Out very quickly. Service was great and I was very please with the outcome. I do not anymore to say about this visit. Thx great and I was very please with the outcome. I do not anymore to say about this visit. Thx More
Is lways better to take the car to the dealership they no was is better with the males and what to do and when to do was is better with the males and what to do and when to do More
Raymond is the man. The prices at this dealership are notably more expensive then others; but Raymond's customer service makes up for it. Had an 2006 Toyota Camry and he helped explain visual inspection notably more expensive then others; but Raymond's customer service makes up for it. Had an 2006 Toyota Camry and he helped explain visual inspection elements as we were at my car looking at it. More
I am always treated like family with your people and it makes me very happy. I always keep my Camry’s service appointments, too, and live dealing with the same people. makes me very happy. I always keep my Camry’s service appointments, too, and live dealing with the same people. More
Rep was very helpful and has amazing customer service. Definitely do recommend my friends and family to come and have there service done here. Just amazing!! Definitely do recommend my friends and family to come and have there service done here. Just amazing!! More