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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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May 09, 2020

Sun Visor replaced I had no problem making the appointment. They kept me informed and finished in a timely manner. Everyone was kind and courteous. I have never left Toy More

by AJOHN958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron, Meagan Thackston
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

May 08, 2020

Feel comfortable and confident that my services are AOK They make you feel like family. Clean and Comfortable. I actually enjoy going to get my car serviced, even on a Saturday. They are able to answer an More

by rirhood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

May 07, 2020

Our service we received was hands down THE BEST; the professionalism and attention to details concerning all of our vehicles was OUTSTANDING. Thank You for your service! More

by mikalunderwood7
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

May 07, 2020

Great service. And not that long of a wait But a lot of people there I didn't expect that. During this Clovis 19 Meagan was great And everyone was nice I will schedule my next appointment again. I will say More

by tbabytm56
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron, Meagan Thackston
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

May 07, 2020

What happened to the free car wash and the nice waiting area We did not get a free car wash like every other time we were there for servicing. There was no waiting area, or free water bottles, coffee, or anythi More

by MSAKSEFSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danelia West
May 06, 2020

Oscar was great. Kept me informed and nice. This is the second time I’ve gotten an oil change and they did not put a sticker in my widow 😔 . This really is needed as a constant reminder of when to bring More

by MCQUEENEYB
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

May 05, 2020

Service was excellent! They also gave me a feee carwash! I love my experience I will be returned to this location next time! Everyone was pleasant More

by ross.tanisha79
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Crawford
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for allowing me to serve you. Helping you makes everything better. Thank you, and I'm here whenever you need me.

May 05, 2020

Awesome! came in for a air bag recall . had some remodeling going on ,but was not a inconvenience . customer service was really nice . will use them again More

by zukride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

May 04, 2020

Poor communication about the service. Kept telling you her car did not have enough miles. But you kept sending notice. Took it for service no service More

by Jdprivett
Recommend Dealer
No
Employees Worked With
Noah Peacock
May 04, 2020

Great Dealership to work with!! Went in for a tire leak, had a nail in the tire, Noah & Raymond took care of getting my car in and out in a very reasonable time. They were both ext More

by nxglisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Powers, Noah Peacock
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

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