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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

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May 14, 2020

Dana is very courteous and has great customer service. Thanks for being a wonderful part of Toyota McDonough in South GA My service appt was scheduled at a.m. she was right there very polite and didn't wa More

by greenstacy4.3
Recommend Dealer
Yes
Employees Worked With
Dana Hull
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

May 14, 2020

Uninformed My Service Advisor was not able to answer my question specifically why the driver side windshield wiper will can’t be extended from the windshield in More

by rufus.sparrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raymond Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020

Good Car Dealership Bought car new in 2016 at the end felt I could have paid a little less for the car. Did not need the backup camera and the seat color cloth is not rig More

by sdoa15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

May 13, 2020

Service Provider Raymond Toyota McDonough's waiting area is under renovation and the lobby was full. Raymond coordinated Lyft to pick me up and drop me off. He could see I had More

by bmarie77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

May 11, 2020

Great experience. I have all the best to say about Dana Hull. She is so patient and gives great information. She keeps in touch through email and text messages. She is More

by daldagene1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Hull
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

May 09, 2020

Sun Visor replaced I had no problem making the appointment. They kept me informed and finished in a timely manner. Everyone was kind and courteous. I have never left Toy More

by AJOHN958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron, Meagan Thackston
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

May 08, 2020

Feel comfortable and confident that my services are AOK They make you feel like family. Clean and Comfortable. I actually enjoy going to get my car serviced, even on a Saturday. They are able to answer an More

by rirhood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

May 07, 2020

Our service we received was hands down THE BEST; the professionalism and attention to details concerning all of our vehicles was OUTSTANDING. Thank You for your service! More

by mikalunderwood7
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

May 07, 2020

Great service. And not that long of a wait But a lot of people there I didn't expect that. During this Clovis 19 Meagan was great And everyone was nice I will schedule my next appointment again. I will say More

by tbabytm56
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron, Meagan Thackston
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

May 07, 2020

What happened to the free car wash and the nice waiting area We did not get a free car wash like every other time we were there for servicing. There was no waiting area, or free water bottles, coffee, or anythi More

by MSAKSEFSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danelia West
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