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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

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April 06, 2021

Keep up the great job, I will continue to bring in my 4 runner and Camry to the service center. Great team at the service center. More

by MARKHAWKINS379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

Markhawkins379, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 06, 2021

Jim Ellis Toyota has the best customer services, and Mr Adam S. Is great 👍🏽 he made me very appreciated and kept me informed about my service. Thank you 😊 More

by Hurairahsanni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam S.
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

Hurairahsanni, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 04, 2021

The staff were wonderful and fixed my car quickly! Since this dealership has been owed by Jim Ellis... they do treat you like family! Thank you! More

by KIM58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
Apr 05, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kim58! Thanks again for the positive feedback, and we hope that you have a great day!

April 03, 2021

I bought a Toyota Corolla from Jim Ellis. Alex Miller was my sales associate. He made my car buying process stress free and very easy! It was a pleasure to work with a polite, friendly and accommodating sale More

by alicianeal1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Miller
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Alicianeal1987! Thanks again for your business! Take care!

April 02, 2021

Nate was great to work with. They were very thorough in servicing my truck. Only negative was had to wait about 2 1/2 hours. More

by Kbegeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 01, 2021

Car servicing was excellent and very proficient. However I missed getting a complimentary car wash and timely notification when the car was ready. I was in the customer waiting room. More

by Redone AZ8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate, Noah Peacock
Apr 02, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 30, 2021

Oscar did a nice job of communicating and letting me know what was going on. I will be contacting him in the future for my service. More

by PCALHOUN177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Pcalhoun177! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 30, 2021

CeCelia did a great job checking us in and keeping us informed throughout the repair process! We were happy with the great service. Thank you Excellent! More

by DAVID_CLOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson
Mar 31, 2021 -

Jim Ellis Toyota of McDonough responded

David_close, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

Feb 02, 2022 -

DAVID_CLOSE responded

The service department did a great job with our vehicles. The dealership is clean, bright and open. The people there are great to work with.

March 30, 2021

Excellent service. Victoria was a great help in letting me know what I needed as far as service. Will definitely recommend her as an advisor. More

by JSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
March 30, 2021

Service is pretty well organized. I received prompt service. I was there around mid day and i think some of the receptive staff were at lunch. I was still able to get out in 1.5 hr. Over all I was plea More

by DAVIDHAWKINS938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Mar 31, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Davidhawkins938! If you have any further questions, please give us a call. We're always happy to help!

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