4,273 Reviews of Toyota of McDonough - Service Center
Service personnel were friendly and asked a lot of questions to get my repair done correctly. Liked the video that the technician showed me of his work on my vehicle. So far so good, I'll be back for questions to get my repair done correctly. Liked the video that the technician showed me of his work on my vehicle. So far so good, I'll be back for more Service. More
Always very punctual the appointment times and has taken care of the Camry since we’ve had it!!!!! Excellent service and work . care of the Camry since we’ve had it!!!!! Excellent service and work . More
It is ridiculous that you HAVE to make an appointment for a simple oil change to get there and wait 2 and 1/2 hours. a simple oil change to get there and wait 2 and 1/2 hours. More
This dealership hire the best people. I love the team! They treat you like family at Jim Ellis Toyora of McDonough! I love the team! They treat you like family at Jim Ellis Toyora of McDonough! More
Customer service is excellent when it come to Mr. Lavar. The coffee snack bar is nice. Overall Ellis toyota service department are wonderful. Lavar. The coffee snack bar is nice. Overall Ellis toyota service department are wonderful. More
My advisor was Kaitlyn. She did a great job explaining to me the issues with my car and how to go about fixing it. She worked fast given the severity of the issue and had al She did a great job explaining to me the issues with my car and how to go about fixing it. She worked fast given the severity of the issue and had all the parts needed to work on my are within 2 business days. When it came to paying for the service and parts, she provided me with payment options; then, walked me through how to navigate the website to make sure I was doing everything right to fit my expenses. More
I am always very satisfied with the service I received. Timeliness and good customer service is always consistent. Timeliness and good customer service is always consistent. More
Very professional and accommodating. Very well organized and not pushy. The decision was left upto me, after the diagnosis was fonr. Very well organized and not pushy. The decision was left upto me, after the diagnosis was fonr. More
Always the best service and support from the front of the house with the intake reps to the back of the house with the technicians. house with the intake reps to the back of the house with the technicians. More
I can always count on Jim Ellis to get me squared away. I look forward to buying a new vehicle from them one day. I just wish they test drove my car to see if the repair fixed the issue before giving it ba I look forward to buying a new vehicle from them one day. I just wish they test drove my car to see if the repair fixed the issue before giving it back. They got it right in the end with no hassle, so I am happy with my visit. More