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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,596 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,596 reviews

July 11, 2019

Rotating, balanced tires On my last service it was fast car was washed also. But no snack was out while I wait just had coffee. But I didn't have to wait long. Thanks. More

by tonyaholsey7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Powers, Susan Crawford, Jeremy Richardson, Gerald Lofton, Tay Searcy
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Excellent Mr. Jack Winston was extremely helpful and reassuring. He made my visit less stressful. Thank you for such great service!! I will definitely be return More

by B. Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Winston
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Price comparison your higher I did a little research after leaving your location. I purchased a 2014 Toyota Tundra CM at Butler Toyota in Macon the reason I went there to purchase More

by jerilynn03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I did not deal with anyone in sales just service and I only remember Amanda
July 11, 2019

New car Tay was outstanding .He is the reason l bought the new car .He was very knowledgeable. And took his time to explain everything to me. More

by wayne668
Price
Recommend Dealer
Yes
Employees Worked With
Tay Searcy, James Allen, Daniel Feliciano
Jul 24, 2019 -

Jim Ellis Toyota of McDonough responded

Thank You for your positive review! It is my pleasure to serve you, and I'm always a call away! - Tay Searcy

July 11, 2019

Service I have been to this location several times in the past year, although we did not purchase this vehicle from this location we choose to come here for s More

by survivalmode.rg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hoe
Jul 24, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you, It has been my pleasure guiding you thru your car buying journey. It is my goal to provide an iconic customer experience when purchasing or selling a vehicle while representing Jim Ellis Toyota with the upmost integrity. I certainly look forward to assisting you, your friends, and family with all vehicle needs for years to come.

July 11, 2019

Oil change and maintenance Service was good and in and out in a timely manor. Service took time to go over future maintenance. Will be back to do work. More

by LBANKSTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service - Raymond
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Oil change Great dealership!!! Awesome customer service and sales rep. I would recommend this dealership to anybody. My experience was more than great when I fir More

by bianka213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Richardson, William Mason
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for the positive review. My family and I feel truly blessed that I’m able to help so many good people through this dealership. If I can ever be of help to you or a friend or family member, please don’t hesitate to call or reach out to me. Sincerely, Jeremy Richardson

July 11, 2019

Good job Toyota of McDonough has done all my service for years. I have had one bad experience, but that was before the buyout. I was very pleased with this e More

by jn1356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mason
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Kings Of Toyota - Jim Ellis Toyota of McDonough Leon Poole - The TOYOTA KING!!! He is not only a great salesman, but treats everyone like family!! I know that the car buying process takes a while b More

by Mr. Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Allen, Daniel Feliciano
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Communication I needed a tire replaced and it wasn't in stock. I was told it be in the next day. I didn't receive a call to come in . I called to see if it was in a More

by shellymuhammad07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

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