Back

Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,552 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
Contact Dealership

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,552 reviews

July 22, 2019

Dependable and Professional Service! I have had great experiences with service for our Toyota Prius and Sienna since 2011! David was very helpful in coordinating our appointments. Would h More

by mona65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jul 24, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 22, 2019

Enjoyable experience, friendly employees They helped me find what I was looking for, they were incredibly friendly, and they were able to be flexible with my financial situation. I really enj More

by bgazzi698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Allen, Daniel Feliciano
Jul 24, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 19, 2019

Good Experience I had a good experience with Robert Scott and William Mason. Both were knowledgeable about the products they were selling and acted professionally du More

by JOHNHARRIS324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Scott, James Allen, William Mason
Jul 24, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 19, 2019

Customer I received good service that was much faster this time. The service manager that helped me was very professional and provided me with good information More

by nicoleruthlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Mixon
Jul 24, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 17, 2019

My car wouldn't start two days after my service. My car wouldn't start two days after my service visit. I thought it was standard to check the battery. I had to get a new battery. More

by joycerosemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember who I worked with.
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 17, 2019

Recommended Unnecessary Service Repairs Jim Ellis of McDonough Service Department claimed two tires were worn to the end of their service limits and tires showed outer wear de to misalignmen More

by EUSAAB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember
July 17, 2019

Great service! My wait time was less than expected with my appointment and they even took my vehicle early. Everyone was nice and they even washed my 4Runner after More

by frederickpdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 17, 2019

Love Jim Ellis Toyota This was our 3rd purchase from Mr. Leon obviously we are extremely happy with his customer service. I highly recommend him if you’re in need of a car, More

by Sabrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 17, 2019

Oil change& tire rotation I don't mind the wait because they make sure you are comfortable. They make it fast & great .They make you feel at home & they treat you family rather More

by shajinawill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh Lott, James Allen, William Mason
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 16, 2019

I came in for an oil change and a tire rotation. The customer representative named Bertell Winston aka (Jack #7889*W*) was wonderful and answered all of my questions and exceeded my expectations. I w More

by JayWheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Barahona, Bertell Winson
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

...
851
...