
Jim Ellis Toyota of McDonough
McDonough, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,552 reviews
Dependable and Professional Service! I have had great experiences with service for our Toyota Prius and Sienna since 2011! David was very helpful in coordinating our appointments. Would h I have had great experiences with service for our Toyota Prius and Sienna since 2011! David was very helpful in coordinating our appointments. Would highly recommend this dealership. More
Enjoyable experience, friendly employees They helped me find what I was looking for, they were incredibly friendly, and they were able to be flexible with my financial situation. I really enj They helped me find what I was looking for, they were incredibly friendly, and they were able to be flexible with my financial situation. I really enjoyed the customer service they had and I would recommend to others. More
Good Experience I had a good experience with Robert Scott and William Mason. Both were knowledgeable about the products they were selling and acted professionally du I had a good experience with Robert Scott and William Mason. Both were knowledgeable about the products they were selling and acted professionally during our interactions. More
Customer I received good service that was much faster this time. The service manager that helped me was very professional and provided me with good information I received good service that was much faster this time. The service manager that helped me was very professional and provided me with good information. More
My car wouldn't start two days after my service. My car wouldn't start two days after my service visit. I thought it was standard to check the battery. I had to get a new battery. My car wouldn't start two days after my service visit. I thought it was standard to check the battery. I had to get a new battery. More
Recommended Unnecessary Service Repairs Jim Ellis of McDonough Service Department claimed two tires were worn to the end of their service limits and tires showed outer wear de to misalignmen Jim Ellis of McDonough Service Department claimed two tires were worn to the end of their service limits and tires showed outer wear de to misalignment even through I had an alignment and tire check done two months earlier. I took my car back to the company I purchased the tires from and had the alignment for verification and found what Jim Ellis reps said was not true. Also, Jim Ellis Toyota Service Reps said they found drive belt to be worn out and in need of replacement. Had my car checked by another mechanic service company who said the drive belt looked new and showed no wear. Took three hours even after appointment just to do any oil and transmission fluid change. More
Great service! My wait time was less than expected with my appointment and they even took my vehicle early. Everyone was nice and they even washed my 4Runner after My wait time was less than expected with my appointment and they even took my vehicle early. Everyone was nice and they even washed my 4Runner after the service! More
Love Jim Ellis Toyota This was our 3rd purchase from Mr. Leon obviously we are extremely happy with his customer service. I highly recommend him if you’re in need of a car, This was our 3rd purchase from Mr. Leon obviously we are extremely happy with his customer service. I highly recommend him if you’re in need of a car, used or new. And we love all our Toyota’s- A Camry, Corolla and now a Ch-R. More
Oil change& tire rotation I don't mind the wait because they make sure you are comfortable. They make it fast & great .They make you feel at home & they treat you family rather I don't mind the wait because they make sure you are comfortable. They make it fast & great .They make you feel at home & they treat you family rather than customers. The snacks are a plus to# More
I came in for an oil change and a tire rotation. The customer representative named Bertell Winston aka (Jack #7889*W*) was wonderful and answered all of my questions and exceeded my expectations. I w The customer representative named Bertell Winston aka (Jack #7889*W*) was wonderful and answered all of my questions and exceeded my expectations. I will definitely come back again and book an appointment with Mr. Winston. Not only was he professional but also humorous lol. Mr. Winston may God continue to bless you and your union. Lastly, thanks to the mechanic whom serviced my vehicle as well. More