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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,554 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,554 reviews

July 29, 2019

Service for my Highlander Amanda my service coordinator was very helpful from the beginning to the end. Amanda also assist me with my warranty issues on my goodyear tires. More

by WYQUETTAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda and Julio
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 29, 2019

As always great services They always take care of my needs. I am happy with my Camry. The wait was long but it was not the dealer fault. I would recommend it. More

by juanjordan657
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Allen
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to assisting you in the future.

July 29, 2019

Great Service I had a Lexus and experienced great service - owned a GMC and the service was no were near good - My Camry now.. gets better service than the Lexus.. More

by thalmus.hare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employee name is Victoria - She is not on the list - I just hope this wasn't a dream :-)
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 29, 2019

Most Recent experience I went in for scheduled maintenance. I called and was accommodated for the same day. However, when I arrived the wait was a little longer than what my More

by JEFFERSONROBYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar...helped me this past weekend snd provided top notch customer service!
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 29, 2019

The service to my Car The service is always awesome when I got there , I just love the service there thank you all so much , I love forward to coming to service my Car ag More

by harps730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember a name , they all are awesome people .
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 29, 2019

Service Mr reid was professional and pleasant will continue booking appointments with him. He did not try to sale unnecessary parts just to overcharge. The se More

by FONSECAM1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

July 29, 2019

Great experience We had a great experience. We were given time to look by ourselves without a salesman following us around and pressuring us. Leon was a great salesm More

by thomaspeace27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure helping with your vehicle purchase and I look forward to assisting you in the future.

July 28, 2019

Customer Service at it's best! The service and knowledge of my salesperson Derrick Mixon was excellent. If there was any question he made sure I had the RIGHT answer and used all of More

by DEE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Mixon, Daniel Feliciano
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the 5 star rating. We are glad to hear your experience was so great and look forward to working with you in the near future.

July 27, 2019

A great experience from start to finish! I have purchased 3 prior cars from Jim Ellis, and have always been pleased with my experience. I drove past your sign today on 75, and saw Jim Ellis n More

by WendyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. it was my pleasure helping with the purchase of your vehicle. Look forward to assisting you in the future.

July 27, 2019

Great customer service This dealership was great to work with! Our saleman Leon was so kind and listen to everything my husband and I wanted in a car. If you are in the mark More

by Samamthapeace427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hackney
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my please helping with your vehicle purchase. Look forward to assisting you in the future.

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