Back

Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,555 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
Contact Dealership

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,555 reviews

August 12, 2019

Raymond was very helpful Slow to get initial contact, but when Raymond showed up, all went well. Had a 140 appointment, but there was only one service person available when w More

by schwark5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. We greatly appreciate your business and look forward to seeing you soon.

August 10, 2019

2019 Toyota Highlander Hybrid XLE Purchase Leon Poole was fantastic. Got off to a little rocky start but James Allen was able to get the deal done. This was my second purchase in less then 2 More

by wayner2ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Allen
Aug 15, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure helping you with your vehicle purchase and look forward to assisting you in the future also.

August 09, 2019

Great Work Pleasant place to go for all your automotive need from perches to repair and triad in Ellis TOYOTA of McDonough Ga . Thank You TOYOTA for LlC you d More

by msacoffer44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason , Winston Jack
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. We greatly appreciate your business and look forward to seeing you soon.

August 09, 2019

First Check Though I was not at all satisfied with the wait time, I did have a positive experience with the service department. I had a 10:30 appointment which More

by keta2moro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

August 08, 2019

Salesman Excellence My experience with purchasing a car at Jim Ellis was WONDERFUL!!! The ‘customer service’ I received from Mr. Milton Hall (Salesmen) made it that much More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar, Milton Hall, Gerald Hopkins, James Allen, William Mason, Daniel Feliciano
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back, taking care of my customers is why I am in this business. Look forward to seeing you soon and please reach out if there is anything I can assist with.

August 08, 2019

Everyone was professional and efficient I dealt with Toyota when I purchased my 2018 Corolla. The customer service experience was excellent, the same as my most recent purchase of the 2020. More

by MASONANGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a manager but I didn't catch his name, Daniel Feliciano, Paul Tolbert
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. We greatly appreciate your business and look forward to seeing you soon.

August 08, 2019

These guys are great I've been here quite a few times & each time I've received superb service. I'm not sure i've ever had a "horrible" experience. T More

by stevenscott7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. We greatly appreciate your business and look forward to seeing you soon.

August 08, 2019

Exceeded My Expectations My experience at Jim Ellis Toyota of McDonough was fantastic. Milton was welcoming and knowledgeable..he went as far as explaining every detail and fe More

by Honey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Hall
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back, taking care of my customers is why I am in this business. Look forward to seeing you soon and please reach out if there is anything I can assist with.

August 07, 2019

New. Customer Was very impressed with staff and overall services glad I switched dealers. Great job Raymond persaud was spot on stellar and great customer service More

by shboogiw59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud very Friendly approachable and funny made experience worth while
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

August 07, 2019

Excellent and cordial service overall. Very friendly atmosphere also very knowledgeable about the overall service wich makes it a very pleasant experience the personalized service from the More

by marioreyes64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Presaud from the service department
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. We greatly appreciate your business and look forward to seeing you soon.

...
846
...