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Jim Ellis Toyota of McDonough
McDonough, GA
8,556 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,556 reviews
August 23, 2019
Very enjoyable Took the amount of time I was told and everyone very knowledgeable and friendly I guess you want me to make up something very enjoyable Took the amount of time I was told and everyone very knowledgeable and friendly I guess you want me to make up something very enjoyable More
by coachkphillips
Verified CustomerEmployees Worked With
August 23, 2019
5 Star Salesman I receive a good customer service a Toyota Jim Ellis through Angel Barahona. He helps getting a great deal. Once again good customer service. I like t I receive a good customer service a Toyota Jim Ellis through Angel Barahona. He helps getting a great deal. Once again good customer service. I like this place. More
by EdisonP
Employees Worked With
Angel Barahona
August 22, 2019
You're in Good Hands With This Team I appreciate the effort this team made to meet my needs, for both the car and my budget. Leon Poole was willing to run from car to car through the sum I appreciate the effort this team made to meet my needs, for both the car and my budget. Leon Poole was willing to run from car to car through the summer heat just to find what I was looking for. He made sure to point out all of the details that matched my specific needs. The service is great and the prices are reasonable. I'm happy with my 2019 RAV4. More
by RAV4lady
August 22, 2019
Poor experience What has happened to this dealership!!!! I just went because of a recall and had the most horrible experience. Had no idea of new ownership. Was just What has happened to this dealership!!!! I just went because of a recall and had the most horrible experience. Had no idea of new ownership. Was just told I had to purchase new tires on my new truck that does not even have 30,000 miles on it plus I have purchased an additional insurance on my tires that covers up to $5,000 expenses on it which your dealership refused to help me with it. I was refused help with my additional coverage that I had purchased for my rotation and balance. I purchased almost $8,000 on extra coverage and was refused service and was treated very unprofessional and wasted my time. What a shame what a waste!!!!! What an embarrassment to Toyota!! More
by OCHOAJEFF80
August 22, 2019
opinion I have been to this Dealership since I purchased my car. Every time I am comfortable with my Service Person, they leave, why is that? I need to be w I have been to this Dealership since I purchased my car. Every time I am comfortable with my Service Person, they leave, why is that? I need to be with one service person so I can feel that that person has my best interest at heart. More
by mary_kimbrough
Employees Worked With
Amanda Cambron
August 20, 2019
Service department Brought car in for service ask for tire rotation got one side done and one not.Not a problem with customer service person problem starts with servicin Brought car in for service ask for tire rotation got one side done and one not.Not a problem with customer service person problem starts with servicing the car . More
by bscr499608
Employees Worked With
Noah Peacock
August 20, 2019
Great experience Great location, Service person are very detailed about information vehicle. .Waiting area was pleasant. Restaurant are convenient shuttles driver Great location, Service person are very detailed about information vehicle. .Waiting area was pleasant. Restaurant are convenient shuttles driver was a great personally thank You More
by msacoffer44
Employees Worked With
Winston Jack
August 19, 2019
Time consuming I’ve gotten two cars from this place and other dealerships have. A loyalty program in place where people can use a loaner car for the day or at least I’ve gotten two cars from this place and other dealerships have. A loyalty program in place where people can use a loaner car for the day or at least foot the bill for alternative transportation since I was there for over 3 hours. I had to walk to a few places came back car was not washed my maintenance light was still on when I left the dealer and it was just a trash experience.... More
by kametriasjohnson
Employees Worked With
Winston Jack
August 19, 2019
Absolutely AMAZING!! First time buying my very own car! Gerald was nothing short of amazing! There’s not enough stars to give! He was very knowledgeable on the cars featur First time buying my very own car! Gerald was nothing short of amazing! There’s not enough stars to give! He was very knowledgeable on the cars features! Maybe the entire experience a BREEZE! They never “pounced” or pushed for a sale! Gerald made sure I was comfortable with the terms & explained any & everything without leaving anything out! More
by sydneypatterson1931
Employees Worked With
Gerald Hopkins, William Mason
August 19, 2019
Oil Change The team was very helpful in getting me scheduled and having my car worked on. The waiting area was nice and comfortable, and the price was better tha The team was very helpful in getting me scheduled and having my car worked on. The waiting area was nice and comfortable, and the price was better than expected. More
by thestephenmann
Employees Worked With
Paul Tolbert
