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Jim Ellis Toyota of McDonough
McDonough, GA
8,405 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,405 reviews
July 23, 2019
The great service I recieved for my 2019 Corolla Raymond Persaud, was Awesome!! Had my vehicle service in half of hour. Great job!!!! Keep up the good work. The service Dept. did a great job on my ve Raymond Persaud, was Awesome!! Had my vehicle service in half of hour. Great job!!!! Keep up the good work. The service Dept. did a great job on my vehicle. Everyone was helpful. More
by ermaleeclark11
Verified CustomerEmployees Worked With
Other Employees :
Raymond Persaud and Mr. Gerald, Angel Barahona, Harby Santos, Brian Hoe, Jeremy Richardson, Tay Searcy
July 22, 2019
Mustang My experience at Jim Ellis Toyota was very good. Sales person I dealt with, Angel, was great. Angel answered or got answers on all the questions I had My experience at Jim Ellis Toyota was very good. Sales person I dealt with, Angel, was great. Angel answered or got answers on all the questions I had. Daniel was very professional and knowledgeable in the finance end of the dealership. Would recommend Jim Ellis Toyota More
by Hha95
July 22, 2019
Excellent service! Once again, I had an excellent experience with the Service Center. I trust that my Tacoma will be expertly serviced with every visit and they've repea Once again, I had an excellent experience with the Service Center. I trust that my Tacoma will be expertly serviced with every visit and they've repeatedly proven their professionalism. Raymond Persaud is very knowledgeable and a pleasure to do business with. More
by DL
Employees Worked With
Raymond Persaud
July 22, 2019
Enjoyable experience, friendly employees They helped me find what I was looking for, they were incredibly friendly, and they were able to be flexible with my financial situation. I really enj They helped me find what I was looking for, they were incredibly friendly, and they were able to be flexible with my financial situation. I really enjoyed the customer service they had and I would recommend to others. More
by bgazzi698
July 22, 2019
Dependable and Professional Service! I have had great experiences with service for our Toyota Prius and Sienna since 2011! David was very helpful in coordinating our appointments. Would h I have had great experiences with service for our Toyota Prius and Sienna since 2011! David was very helpful in coordinating our appointments. Would highly recommend this dealership. More
by mona65
Employees Worked With
David
July 19, 2019
Good Experience I had a good experience with Robert Scott and William Mason. Both were knowledgeable about the products they were selling and acted professionally du I had a good experience with Robert Scott and William Mason. Both were knowledgeable about the products they were selling and acted professionally during our interactions. More
by JOHNHARRIS324
Employees Worked With
Robert Scott, James Allen, William Mason
July 19, 2019
Customer I received good service that was much faster this time. The service manager that helped me was very professional and provided me with good information I received good service that was much faster this time. The service manager that helped me was very professional and provided me with good information. More
by nicoleruthlewis
Employees Worked With
Derrick Mixon
July 17, 2019
My car wouldn't start two days after my service. My car wouldn't start two days after my service visit. I thought it was standard to check the battery. I had to get a new battery. My car wouldn't start two days after my service visit. I thought it was standard to check the battery. I had to get a new battery. More
by joycerosemon
Employees Worked With
I don't remember who I worked with.
July 17, 2019
Recommended Unnecessary Service Repairs Jim Ellis of McDonough Service Department claimed two tires were worn to the end of their service limits and tires showed outer wear de to misalignmen Jim Ellis of McDonough Service Department claimed two tires were worn to the end of their service limits and tires showed outer wear de to misalignment even through I had an alignment and tire check done two months earlier. I took my car back to the company I purchased the tires from and had the alignment for verification and found what Jim Ellis reps said was not true. Also, Jim Ellis Toyota Service Reps said they found drive belt to be worn out and in need of replacement. Had my car checked by another mechanic service company who said the drive belt looked new and showed no wear. Took three hours even after appointment just to do any oil and transmission fluid change. More
by EUSAAB
Employees Worked With
don't remember
July 17, 2019
Great service! My wait time was less than expected with my appointment and they even took my vehicle early. Everyone was nice and they even washed my 4Runner after My wait time was less than expected with my appointment and they even took my vehicle early. Everyone was nice and they even washed my 4Runner after the service! More
by frederickpdd
Employees Worked With
Winston
