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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,489 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,489 reviews

October 02, 2019

Great Service Excellent Service - I was impressed with how I was treated - It's my second time receiving service and it was good - I am a Toyota guy forever. More

by thalmus.hare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Oct 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

October 02, 2019

Amazing Service Rose helped me on my last purchase as well as this one. She got me a great deal! Thank you so much Rose! You are awesome! More

by karen85kitten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Oct 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thanks for your positive feedback! It was certainly a pleasure for me and glad you were pleased with your experience and services rendered. Look forward to future visits!

October 02, 2019

Hard to make an appointment. The first call no one answered. Then, answered after several rings and transferred at least 5 times to 5 wrong departments. Ended up calling back a More

by DIANNE.ROBERTS87
Recommend Dealer
No
Employees Worked With
I don't know who checked my car in.
October 02, 2019

great staff Staff worked like a team. Friendly yet professional! Made me feel at ease during the whole car buying process ! Thought the quick responses to my onli More

by lolashomeoffice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. I take pride in my job and enjoy helping each and everyone of my customers to make sure they have the best experience and keep coming back. I look forward to seeing you in the near future.

October 01, 2019

Leon Poole was amazing. This was my first car buying experience & he made it very easy & helped me get the new 2020 corolla for a very great price ! i highly recommend him More

by hthai
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. I take pride in my job and enjoy helping each and everyone of my customers to make sure they have the best experience and keep coming back. I look forward to seeing you in the near future.

October 01, 2019

Leon was amazing with this whole process, he was very attentive & polite & made my experience with buying the 2020 corolla fantastic. I will definitely be returning for any future purchases More

by hthai
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. I take pride in my job and enjoy helping each and everyone of my customers to make sure they have the best experience and keep coming back. I look forward to seeing you in the near future.

October 01, 2019

Ahmad A. and Milton H.: What amazing men. From the first email to signing of papers they truly helped to make my first Toyota purchase memorable in a good way. More

by Toya
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Hall
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was our pleasure helping you with your vehicle purchase! We look forward to assisting you in the future and seeing you in our service department.

October 01, 2019

Bought Corolla from Ja'Von Ja'Von service at Jim Ellis Toyota, in McDonough, was outstanding. He was an excellent salesman and understood our budget, needs, and answered every q More

by Taylor Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

September 30, 2019

Great service!! Brian Hoe and Daniel Feliciano were great! Helped me a lot and made the process quick. I’m happy I purchased my car from the Jim Ellis dealership, co More

by Blaire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hoe, Daniel Feliciano
Sep 30, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you, It has been my pleasure guiding you thru your car buying journey. It is my goal to provide an iconic customer experience when purchasing or selling a vehicle while representing Jim Ellis Toyota with the upmost integrity. I certainly look forward to assisting you, your friends, and family with all vehicle needs for years to come.

September 30, 2019

Our salesperson, Ja’Von, spent all the time we needed to answer our questions. He was professional and helpful explaining the differences in the Camry models. He was also a great teacher about the technolog More

by Mckenzie Martin
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

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