Jim Ellis Toyota of McDonough

Appointment I would rate 5 but i had to wait almost 2 weeks for appointment to remove nail in tire. When I called and explained I had to drive over 100 mile daily I would rate 5 but i had to wait almost 2 weeks for appointment to remove nail in tire. When I called and explained I had to drive over 100 mile daily to work I was told no openings were available. I had my 15000 checkup already scheduled the following week or I would probably would still have a nail in there. There needs to be room for emergencies More

Very Friendly Dealership Everyone we dealt with at Jim Ellis was very nice and friendly. They took their time helping us and treated us with respect. Great experience. Everyone we dealt with at Jim Ellis was very nice and friendly. They took their time helping us and treated us with respect. Great experience. More

great job i thought the service was excellent,also Oscar Johnson did a great job waiting area super as well.Toyota of Mcdonough i will be bringing my car to you i thought the service was excellent,also Oscar Johnson did a great job waiting area super as well.Toyota of Mcdonough i will be bringing my car to you guys for future repairs More

Great experience Leon Poole is a hard working sale made deal go easy.they all worked hard to make sure deal went through very pleased with dealership. Leon Poole is a hard working sale made deal go easy.they all worked hard to make sure deal went through very pleased with dealership. More

Great customer service I have been taking my car there since I purchased it from the same dealer and never had an issue with them. I love going there and I don't mind the w I have been taking my car there since I purchased it from the same dealer and never had an issue with them. I love going there and I don't mind the wait when they are super busy because of the excellent service they provide. More

Great Raymond Persaud is always very friendly and attentive. Waiting time is not very long. There’s usually someone to take to the mall and pick you up whic Raymond Persaud is always very friendly and attentive. Waiting time is not very long. There’s usually someone to take to the mall and pick you up which a great service. More

Outstanding My experience was awesome and i would like to recommend Milton Hall for any services at McDonough Toyota.Milton Hall service was never bad nor inappro My experience was awesome and i would like to recommend Milton Hall for any services at McDonough Toyota.Milton Hall service was never bad nor inappropriate. More

Thw waite is a little long When my car was ready it just sat out their and no one came to get me to ck me out ,I had to go to the cashier and tell her . Maureen Ordyna, When my car was ready it just sat out their and no one came to get me to ck me out ,I had to go to the cashier and tell her . Maureen Ordyna, More

Need better communication I had a appointment at 9:00 am for a tire rotation and I sat until I got up at 11:00 to find out why it was taking so long. I was told I was next . I I had a appointment at 9:00 am for a tire rotation and I sat until I got up at 11:00 to find out why it was taking so long. I was told I was next . I watched my car in the service area on the monitor and it took 15 min .I just would have liked if I was notified during the time I was there how long it was going to be before I was next More