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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,491 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,491 reviews

November 08, 2019

Oil change Excellent service.. She helped with all my question. Love the service we always get. Never have a problem getting in for service. Love taking my car More

by leogirl270000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Glad to assist and make sure all your questions are answered. Look forward to seeing you soon.

November 08, 2019

The best experience ever!!! David was very patient and not Pushy.We went to other Dealerships .put we went back for David.We will recommend everyone to David Washington More

by Anahit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Glad to be of assistance with your vehicle purchase. Look forward to seeing you soon!

November 08, 2019

Extremely Helpful David Washington as well as Kelvin Walker was my car dealer, he was very helpful with getting me in the right car for a good price More

by jordancharlynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Glad to be of assistance in your purchase. We strive for great customer service. If you need anything please feel free to reach out.

November 07, 2019

Good Experience, Long Wait Everyone is very helpful and polite. Good experience. Only complaint is long waits but the staff does a good job handling the high volume. I guess it More

by wombat73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. We are glad to have you as a customer, and look forward to seeing you soon!

November 07, 2019

I had a wonderful experience at Jim Ellis Toyota Michael Green was very knowledgable and Polite. I will recommend this dealership. Thank You Jim Ellis More

by mschrystal
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, Tim Hackney, Amanda Cambron
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. We are glad to have you as a customer, and look forward to seeing you soon!

November 07, 2019

Always pleasant. It is always a pleasant experience when I go for service at Jim Ellis. Nice associates, pleasant waiting room and coffee and water while you wait. D More

by GMommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Glad we were able to assist you and make sure your experience was great here at Jim Ellis Toyota of McDonough. We look forward to seeing you again soon!

November 07, 2019

Great fast service They were very fast with helping me get my issue with my truck solved and getting me back on the road. They kept me updated on each step until my keys More

by kurtz1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Glad we were able to assist you and make sure your experience was great here at Jim Ellis Toyota of McDonough. We look forward to seeing you again soon!

November 07, 2019

Great Service Amanda and crew were awesome. A lot of businesses could learn about great customer service from these folks. I will be back in the future. More

by brooksjmhr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Nov 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

November 07, 2019

Wonderful service experienced! I used the on-line scheduling to get my 2018 Avalon in for it's oil change, tire rotation and fluid check. From the scheduling to Amanda checking me More

by Poppie & Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Nov 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

November 06, 2019

Oil and transmission fluid change I was satisfied with the service. I was kip inform of everything that was going on with my car. They were prompt and finish with my car on time. More

by roberttio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. We are glad to have you as a customer, and look forward to seeing you soon!

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