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Jim Ellis Toyota of McDonough
McDonough, GA
8,491 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,491 reviews
November 11, 2019
Great I was surprised that the wait wasn’t too long. I sat for less than an hr and got to take a look at new cars with a sales representative I was surprised that the wait wasn’t too long. I sat for less than an hr and got to take a look at new cars with a sales representative More
by ESAINTE89
Verified CustomerEmployees Worked With
November 11, 2019
Great customer service Victoria and Joseph were very attentive to my needs and willing to go the extra mile to take cere of my car. I highly recommend TOYOTA McDonough for a Victoria and Joseph were very attentive to my needs and willing to go the extra mile to take cere of my car. I highly recommend TOYOTA McDonough for all your service needs. I gladly drive out of my way to go there for service. More
by smwjudge
Employees Worked With
John Gliem
November 11, 2019
Good long was not that long. Love my service the wait was not long at all. I appreciated how Amanda took care of me and got me out the door quickly for a Saturday morning Love my service the wait was not long at all. I appreciated how Amanda took care of me and got me out the door quickly for a Saturday morning More
by stephenrmh
Employees Worked With
Amanda Cambron
November 11, 2019
Oil and filter change, tire rotation An excellent job as usual as I received my service for my truck. Always a quick, efficient service. Continue to keep up the good work!! An excellent job as usual as I received my service for my truck. Always a quick, efficient service. Continue to keep up the good work!! More
by hawk86q
November 11, 2019
Best Car-Buying Experience Ever! From my initial conversation via email to sitting in the Finance office finalizing the paperwork for my 2019 CPO Toyota Corolla, I was very impressed From my initial conversation via email to sitting in the Finance office finalizing the paperwork for my 2019 CPO Toyota Corolla, I was very impressed with the customer service I received from every single person I encountered. Milton Hall, the salesman, was super informative and knowledgeable about the vehicle I wanted to purchase. Gary, the Sales Manager, worked with me on price and gave me additional money for my trade in. William Mason, the Finance Manager, was quick and efficient when putting together all the paperwork for my new vehicle. I was out of the dealership in under three hours, which is unheard of! I didn't feel pushed or intimidated at all during the process, and I wasn't pushed to purchase a vehicle I would not be able to afford. I can't recommend this dealership more! Definitely go to Milton if you're looking for a new or used vehicle! More
by sapgar
November 11, 2019
Bought a New Rav4!! Had a great experience past and present at this dealership. Javon is the nicest easy going guy to work with. All of our questions were answered. Worki Had a great experience past and present at this dealership. Javon is the nicest easy going guy to work with. All of our questions were answered. Working on the financing with Tim went smoothly and professionally. Enjoy working with these gentlemen and this dealership very much. More
by Dennis Reiland
November 11, 2019
Leon and the whole team worked great !! Thank you so much everyone who helped me get the best deal and car that I wanted! Jim Ellis Toyota is the best place to go for a real experience!!! Thank you so much everyone who helped me get the best deal and car that I wanted! Jim Ellis Toyota is the best place to go for a real experience!!! More
by rsb3334
November 09, 2019
Excellent customer service! Had excellent experience with Luis and Gary. They made it possible to get me into a very nice Tacoma! Thank you Luis for making it possible! Had excellent experience with Luis and Gary. They made it possible to get me into a very nice Tacoma! Thank you Luis for making it possible! More
by Sotsai
November 09, 2019
Just bought a Highlander!!! Javon was very helpful letting us make the decision to buy new instead of used as we came in today. He waited patiently for us to decide if today was Javon was very helpful letting us make the decision to buy new instead of used as we came in today. He waited patiently for us to decide if today was the day and which model to get. Javon was not pushy in any way, but was helpful with every question we had. More
by Jones
Employees Worked With
November 08, 2019
Friendly but bad car I bought a car and a week later it started messing up. Their customer service was nice. They were friendly and helped get the car I was looking at. Th I bought a car and a week later it started messing up. Their customer service was nice. They were friendly and helped get the car I was looking at. The car did not seem to be messed up and worked fine until a week later when the check engine light popped on. More
by AMYBROWN832
Employees Worked With
Fran
