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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,496 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,496 reviews

December 12, 2019

Great customer service Mr. Scott along with the financial officer( nice man but can't remember his name) were great to work with. Mr. Scott took his time to explain the bas More

by mrl30507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Scott
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Great customer service is what I strive for. Thank you for the positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please reach out if there is ever anything you need assistance with.

December 12, 2019

Mantinance car service Wish it was someone standing outside to direct me where to go because it was my first time at this location. Overall customer service was great. More

by jaquitaburnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

December 12, 2019

Oil change Ms Amanda was right on it. I believe she does for everyone.she have great customer service skills to keep up with.great service.thanks and we see you More

by josevinylsvc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 12, 2019

Great experience The team at Jim Ellis Toyota resolved my issue in a timely fashion and to my satisfaction. I am always happy with the service they provide. More

by wabatten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Hull
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

December 12, 2019

Service was quicker than expected! I did not have an appointment and was given a 2 hour estimated time of completion. I was done in about an hour. I had my laptop to work my job remotel More

by Damika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 12, 2019

Bought a New Corolla!!! Great selection very knowledgeable sales and support staff. Excellent follow up post sale.Will surely recommend to friends and family. Thank you for t More

by cliftonsimon18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

December 11, 2019

Happy Customer Ms.Rose was absolutely wonderful! Ms.Rose had everything ready when I arrived at the dealership! Thank you Ms.Rose.. My finance guy was friendly and v More

by ovonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thanks for your positive feedback! It was certainly a pleasure for me and glad you were pleased with your experience and services rendered. Look forward to future visits!

December 11, 2019

Great experience This was only our second time buying a car and last time we got ripped off but this time was a great experience! Our salesman helps us find what we wa More

by evansn84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran West
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Great customer service is what I strive for. Thank you for the positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please reach out if there is ever anything you need assistance with.

December 11, 2019

Awesome Milton Hall went above and beyond to ensure that my buying experience was nothing less than stellar. This young man should be awarded Outstanding pers More

by raymond.zula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Hall
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

I greatly appreciate the positive feed back. I was very happy to assist you with the purchase of your vehicle. Please be sure to let me know if you need anything in the future! Look forward to seeing you soon!

December 10, 2019

He was hands down the best! I can’t say enough good things about him! Very nice, very knowledgeable, very relatable, and very accommodating! He was amazing! You are in good hands with him! Super great! More

by Sarabar94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fazal Sher, William Mason
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back! I was happy to help with the purchase of your new vehicle. Please be sure to come back and see me when you are ready for another vehicle.

Dec 18, 2019 -

Sarabar94 responded

For sure will do ! Thank you so much!

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