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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,497 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,497 reviews

December 26, 2019

Purchased My New 2020 Tacoma TRD From start to finish, best service I have ever had. Harby Santos was my associate and he was super nice and very helpful. I will always be a customer More

by Chef.price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harby Santos, Tim Hackney
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your Business, It was a pleasure assisting you and your family. I look forward to being you sales professional for you and your family for years to come.

December 26, 2019

This dealership has really changed for the better. I had a good experience buying my Camry from Michael Green. Even after the sell he’s taken good care of me. More

by nsipid77
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hackney
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

It was my pleasure to help you with your vehicle purchase. Your positive feedback is appreciated! Please be sure to refer your friends and family to me.

December 26, 2019

Great experience at this dealership. Michael was well mannered and patient. Tim Hackney did a fantastic job as well. I'm going to enjoy my new Highlander. More

by Celestinegrn
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hackney
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

It was my pleasure to help you with your vehicle purchase. Your positive feedback is appreciated! Please be sure to refer your friends and family to me.

December 25, 2019

Great! Went to see if I could trade in my car for another vehicle, and GOD blessed me through this dealership with a brand new car! More

by shartesesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hoe, Daniel Feliciano
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you, It has been my pleasure guiding you thru your car buying journey. It is my goal to provide an iconic customer experience when purchasing or selling a vehicle while representing Jim Ellis Toyota with the upmost integrity. I certainly look forward to assisting you, your friends, and family with all vehicle needs for years to come.

December 25, 2019

Bought a used car, no issues The sales person was excellent, not pushy, I did want to negotiate but they did not, however vehicle was at NADA retail value and what I wanted. So ov More

by scubajasona
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Scott
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure assisting you with your vehicle purchase. I look forward to seeing you in the future.

December 24, 2019

K. Ricketts I had a good experience purchasing this vehicle. They met my expectations! I left the dealership feeling satisfied with my purchase! I’m a happy custo More

by KAMALRICKETTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for allowing me the privilege of earning your business and a major thank you for the positive feedback. Please be sure to refer your friends and family to me.

December 24, 2019

respectful and knowledgeable My salesperson, Michael Green, responded right away to my email inquiry of the vehicle I wanted to purchase. He was certain they could find one for More

by SReed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

It was my pleasure to help you with your vehicle purchase. Your positive feedback is appreciated! Please be sure to refer your friends and family to me.

December 23, 2019

Excellent Customer Service Both, Raymond and other gentleman who worked Saturday morning ( White guy) can’t remember his name are AWESOME! Thanks for the help with service. Appr More

by bill9460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! Making sure our customers are satisfied is what we strive for. If you have any questions or need help in the future please reach out. Look forward to seeing you soon for your next service.

December 23, 2019

He was straight to the point! Long but he got it done. I would refer him to others if need be, Good guy! Cool dude. More

by Camry Reese
Recommend Dealer
Yes
Employees Worked With
Robert Scott
Jan 10, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure assisting you with your vehicle purchase. Please let me know if you need anything in the future.

December 23, 2019

Oil Change good and checked my oils and wheel alignment abut they said some wheels screes are not good so they can not change wheel lineament. so they did not ta More

by gattu07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thanks for your positive feedback! It was certainly a pleasure for me and glad you were pleased with your experience and services rendered. Look forward to future visits!

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