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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,498 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,498 reviews

January 13, 2020

Efficient and and friendly service. Raymond’s customer service is outstanding. He greets you with a smile and provides thorough explanations of services required. Raymond arranged a rid More

by elhammond65don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback, it was my pleasure assisting you. I look forward to assisting you in the future.

January 13, 2020

Thank you Amanda for helping us with my Prius, you are a nice person and make us want to come back to this dealer again. Thanks again Amanda. More

by lizzybaker
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 13, 2020

It was the best experience I’ve had at a car dealer. The people were straight up you can’t ask for more than that. More

by cliffthomaston2014
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Richardson, Daniel Feliciano
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your Business, It was a pleasure assisting you and your family. I look forward to being you sales professional for you and your family for years to come.

January 13, 2020

I went into this dealership with a negative attitude. Not from this dealership itself just from other dealerships before. My negative attitude changed to positive and ended up buying the wife a car she More

by JAMES JACKSON
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fazal Sher, William Mason
Jan 16, 2020 -

Jim Ellis Toyota of McDonough responded

Glad to hear we were able to change your attitude and you were able to purchase your vehicle. Thank you for the positive feedback. We look forward to seeing you in the near future.

January 13, 2020

Thanks Leon @ Jim Ellis Toyota In McDonough! You made It happen! He made everything super easy and he didn’t give up on making sure I drove Off the lot in my brand new 2020 Toyota Corolla! More

by Charmaine
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate the great review. It was a pleasure helping you with your vehicle purchase. Be sure to let me know if you need anything in the future. Look forward to seeing you soon!

January 13, 2020

The vehicle that I selected wasn’t on the Lott. Michael was great about keeping me informed about my vehicle delivery. I’m glad we worked with him and we are very pleased with service. More

by Diannebrayton
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

January 12, 2020

Recall Service My service advisor, Raymond gave me a good impression from the beginning. Raymond offered me a rental knowing my vehicle wouldn't be ready. And commun More

by Tumblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback, it was my pleasure assisting you. I look forward to assisting you in the future.

January 12, 2020

Great place and great people They are very committed to customer service and the safety of their customers. They communicate well during your service experience. They have a shu More

by edward.schuppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

January 12, 2020

Buying my 2019 Camry XSE was a very pleasant experience. Leon was open to my concerns and truly trying to get me the best deal for my situation. Greg put together many options until we found the one that wo More

by t.dorazio
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Webster, William Mason
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate the great review. It was a pleasure helping you with your vehicle purchase. Be sure to let me know if you need anything in the future. Look forward to seeing you soon!

January 11, 2020

purchase of used vehicle polite staff and knew what he was doing. Good customer service. would ask for him again. not pushy and very accommodating. Overall good experience More

by MEMEMAGGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate the positive feed back. Please be sure to let me know if you need anything in the near future. Please send all your family and friends to me.

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