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Jim Ellis Toyota of McDonough
McDonough, GA
8,602 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,602 reviews
February 05, 2020
Good experience! The staff was very professional. The dealer ship is very clean and organized. I love that you get a complimentary car wash. I will be taking my car back in the future. dealer ship is very clean and organized. I love that you get a complimentary car wash. I will be taking my car back in the future. More
by hiramw6
Verified Customer
February 04, 2020
I seen a vehicle online the next day got a video from Michael. That sealed the deal. I'm very pleased with the service of this dealership. Michael. That sealed the deal. I'm very pleased with the service of this dealership. More
by skeldie
February 04, 2020
Great experience with salesmen michael green and service from Thaddeus Moore. I'd definitely recommend them. Thank you for the new Toyota highlander hybrid suv from Thaddeus Moore. I'd definitely recommend them. Thank you for the new Toyota highlander hybrid suv More
by Schestna
February 04, 2020
Leon is the best car sales person ever. Leon was most informative about the cars and the controlls within the car. He was very kind and always smiling. I had dreaded going to a dealership an Leon was most informative about the cars and the controlls within the car. He was very kind and always smiling. I had dreaded going to a dealership and the process of buying a new car. Having Leon for a sales person made buying a car a plesant experience. I would highly recommend Leon to anyone that is thinking about buying a car etc. More
by Julie Britt
February 04, 2020
Muchas gracias a Miguel y todo el equipo de Jim Ellis Toyota of McDonough por la ayuda, ahí compramos nuestra RAV4 2018 y ahora nuestra nueva XLE, gracias por toda la ayuda! Toyota of McDonough por la ayuda, ahí compramos nuestra RAV4 2018 y ahora nuestra nueva XLE, gracias por toda la ayuda! More
by Keskivatomex
Employees Worked With
William Mason, Miguel Perez
February 04, 2020
This was my first experience with Toyota. The customer service was pretty good. The wait was a little longer than I expected but it was a Monday so I could understand why. service was pretty good. The wait was a little longer than I expected but it was a Monday so I could understand why. More
by Kiki_Mac
Employees Worked With
Noah Peacock
February 03, 2020
Appt. scheduled 1-28 service very good. Told to come back next day 1-29for not working speakers ordered to be replaced. None available! Ordered. Wasted trip. How would you feel? next day 1-29for not working speakers ordered to be replaced. None available! Ordered. Wasted trip. How would you feel? More
by wynn.barbara
Employees Worked With
Amanda Cambron, Noah Peacock
February 03, 2020
Great customer service very friendly. Worked with me to find the car that I wanted. No hassle or pressure would recommend them to anyone. Great deals find the car that I wanted. No hassle or pressure would recommend them to anyone. Great deals More
by x_starks26
Employees Worked With
February 03, 2020
Great service always Great customer service, I was informed of what needed to be done to my car, it took less time than previously told, I received a text as soon as my ca Great customer service, I was informed of what needed to be done to my car, it took less time than previously told, I received a text as soon as my car was ready. Great Job!!! More
by joseaguila1210
February 03, 2020
The tech that assisted me was knowledgable and did a great job. He informed me of the products and services and was honest about costs I might incur. He also gave me information about specials. great job. He informed me of the products and services and was honest about costs I might incur. He also gave me information about specials. More
by meaganpearson75
Employees Worked With
