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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,499 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,499 reviews

January 23, 2020

new car Thought i was going to another dealership.Had an apointment at the other place.These people would not let me leave untill i bought a new car.The deal More

by charliehotel222000
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 28, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

January 22, 2020

I believe this is my third time being attended to by Amanda, and I am just as pleased as the first time I came here to service my car. She is very courteous and always helpful, taking time to explain th More

by vlpl3
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 22, 2020

Reid Millikan is the Greatest! I always like working with Reid Millikan since he used to be a technician. He knows his stuff and gives great advice based on the work to be done. an More

by Keith Colvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

January 22, 2020

Polite service from everyone I arrived on time and pulled right into the bay and was greeted by several representatives who gave me great direction for my first service appointmen More

by feilkejacque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Hull
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

January 22, 2020

purchase of my first new car' Mr. Poole went above and beyond to help me out and he got me in my car. Most of all he made my grand-babies feel welcome.He was nice and very kind he More

by Tab
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Richardson, William Mason
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

January 22, 2020

The best sale person is leon poole and I mean the best he's awsome.Thank you leon poole God bless you .a Greg Webster and Mason More

by lottiegrier1949
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

January 22, 2020

I had the best experience at this dealership. Michael was very informative about my vehicle. He even provided excellent service after the sale . I highly recommend his services More

by Karyn16
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

January 21, 2020

service for my CHR All was great. Had my care ready when promised and even washed it. I live out of state, and it is great to be able to get my service when I am there More

by DaveChr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back! Your satisfaction is of the upmost importance, so glad we could get you taken care of and look forward to seeing you for your next visit.

January 21, 2020

Terrible. The service tech ignored me . It took two and a half hours to get an oil change with an appt and when it was over I had to go find my own car and tell them it was ready. He also ignored my questio More

by dbjames0443
Recommend Dealer
No
Employees Worked With
Noah Peacock
January 21, 2020

Great Experience My first contact in entering the dealer was Franchot West. I Explained I was to see Jeremy the manager. Jeremy made his appearance and the process sta More

by lisa.poss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Feliciano, Fran West
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive review! I truly enjoyed assisting you with your vehicle purchase. Please feel free to contact me with any additional questions or concerns you may have in the future. Thank you again!

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