Jim Ellis Toyota of McDonough

I made my appointment I was there on time they took my car straight in the answer to any and all questions were very friendly and very helpful they called me when my car was ready and I got in and out in car straight in the answer to any and all questions were very friendly and very helpful they called me when my car was ready and I got in and out in a timely manner Raymond was great More

I came into this dealership trying to get a car. My car had been totaled out and I did not have GAP insurance. They stepped in and worked an AMAZING deal. Thank you so much! had been totaled out and I did not have GAP insurance. They stepped in and worked an AMAZING deal. Thank you so much! More

Harry Santos was able to set me up with my RAV4. He was very knowledgeable, respectful and kind. I recommend anyone to go by and see him if car shopping is in your future! Kimberly Brown very knowledgeable, respectful and kind. I recommend anyone to go by and see him if car shopping is in your future! Kimberly Brown More

SCHEDULED MAINTENANCE I brought my Rav 4 in for scheduled maintenance and the service advisor let me know how long it would take and she was correct. She was very friendly I brought my Rav 4 in for scheduled maintenance and the service advisor let me know how long it would take and she was correct. She was very friendly and courteous. I would recommend service with Jim Ellis Toyota to my friends. More

They are always willing to answer any questions I may have no matter how crazy it may sound. I love the way they treat their customers. Leon Poole is the best.🤗 have no matter how crazy it may sound. I love the way they treat their customers. Leon Poole is the best.🤗 More

I had recently had a major surgery and needed a new vehicle. Mine had broken down on me. They were very helpful and very quick with the process. I would say pretty thorough yet quick and never pushy. T vehicle. Mine had broken down on me. They were very helpful and very quick with the process. I would say pretty thorough yet quick and never pushy. Thanks Jom Ellis! More

Came in with my mom to purchase a new car and we were helped by Harby Santos who was very patient, informative, and very friendly. Enjoyed the experience & would definitely recommend their service. helped by Harby Santos who was very patient, informative, and very friendly. Enjoyed the experience & would definitely recommend their service. More

First to to this dealership everyone is very professional no pressure salesman, finance manager and manager is very nice. Will definitely refer a friend if asked. no pressure salesman, finance manager and manager is very nice. Will definitely refer a friend if asked. More

Sliding door When I came for my car, the paper work had not been sent to payment counter. Had to wait for it to be printed and then finally checked out. Was told When I came for my car, the paper work had not been sent to payment counter. Had to wait for it to be printed and then finally checked out. Was told that they would e-mail me a copy of what was checked and etc on the door. As of 12 noon today, I have not received this information. I would still like this information. Always before I have been given great service. Was a little disappointed with Thursday's service. More

Oil Change/Tire Rotation DAY Other than NOT HAVING SOMEONE TO ANSWER THE INCOMING CALLS, this facility is quite awesome from providing refreshments while waiting along with a comf Other than NOT HAVING SOMEONE TO ANSWER THE INCOMING CALLS, this facility is quite awesome from providing refreshments while waiting along with a comfortable waiting environment . The employees [that I had the opportunity to interact with] were friendly and professional and that is highly appreciated. More