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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,499 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,499 reviews

January 30, 2020

Great people at this dealership! Reid(service), Rose(sales), William Mason(finance), Misty(management) and Raymond(service) always go above and beyond on helping. I would highly r More

by nxglisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Powers, William Mason
Jan 30, 2020 -

Jim Ellis Toyota of McDonough responded

Thanks for your positive feedback! It was certainly a pleasure for me and glad you were pleased with your experience and services rendered. Look forward to future visits!

January 29, 2020

I was greeted warmly by the staff. Customer service was fantastic, and the guy who did my paperwork Oscar Johnson was very courteous and knowledgeable. I would recommend Jim Ellis to my friends and family More

by ngarcon
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

January 28, 2020

Had a great experience at this dealership. Michael and Gary was wonderful. I highly recommend this dealership. Thank you for the great customer service jim ellis. More

by Louisleblanc22
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 29, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

January 28, 2020

I could not be more pleased with my experience at Jim Ellis Toyota in McDonough! My salesman Hudson, Sales Mgr Gary, "$ guy" Tim, and everyone else I encountered there, made for a truly pleasant car buyi More

by Grandma3nlss
Recommend Dealer
Yes
Employees Worked With
Hudson, Gary, Tim
Jan 29, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

January 28, 2020

My wife and I have purchased many vehicles from different dealerships. This was one it the easiest purchase. Fran listened and was not pushy, Gary was also great with making sure we got the numbers to what w More

by b_adams86
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano, Fran West
Jan 28, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive review! I truly enjoyed assisting you with your vehicle purchase. Please feel free to contact me with any additional questions or concerns you may have in the future. Thank you again!

January 28, 2020

Effortless experience This is my second company fleet vehicle purchased from Toyota of McDonough, both excellent experiences. Negotiated a fair price by email, submitting More

by AEI Pools, Inc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Richardson, Daniel Feliciano
Jan 29, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

January 27, 2020

The appointment process was quick as well as the overall service process. I was at the facility for less than a hour. The staff member who assisted me made sure I was aware of everything going on with my ve More

by miasmith1870
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 28, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 27, 2020

Everyone was polite and efficient. They were knowledgeable and informative, well-dressed and seemingly concerned about me and my vehicle. Everyone was helpful and courteous. More

by CACALLAH
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

January 27, 2020

Wow, words cannot explain- this was the best car buying experience I’ve had in a long. The entire staff was extremely helpful, courteous, and knowledgeable. More

by glo4327
Recommend Dealer
Yes
Employees Worked With
Hudson and Greg Webster, Tim Hackney
Jan 29, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

January 27, 2020

Service was good. The only thing I can say is that we waited a considerable amount of time ( over 2 hours) for an oil change but other than that everything was good. More

by tnl31
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Peacock
Jan 28, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your feedback! I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

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