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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,499 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,499 reviews

February 04, 2020

Leon is the best car sales person ever. Leon was most informative about the cars and the controlls within the car. He was very kind and always smiling. I had dreaded going to a dealership an More

by Julie Britt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Feb 06, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

February 04, 2020

I seen a vehicle online the next day got a video from Michael. That sealed the deal. I'm very pleased with the service of this dealership. More

by skeldie
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Feb 06, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

February 04, 2020

Great experience with salesmen michael green and service from Thaddeus Moore. I'd definitely recommend them. Thank you for the new Toyota highlander hybrid suv More

by Schestna
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, Dana Hull
Feb 06, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

February 03, 2020

Appt. scheduled 1-28 service very good. Told to come back next day 1-29for not working speakers ordered to be replaced. None available! Ordered. Wasted trip. How would you feel? More

by wynn.barbara
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron, Noah Peacock
Feb 06, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your feedback! I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

February 03, 2020

Great customer service very friendly. Worked with me to find the car that I wanted. No hassle or pressure would recommend them to anyone. Great deals More

by x_starks26
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for allowing me the privilege of earning your business and a major thank you for the positive feedback. Please be sure to refer your friends and family to me.

February 03, 2020

Great service always Great customer service, I was informed of what needed to be done to my car, it took less time than previously told, I received a text as soon as my ca More

by joseaguila1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan Thackston
Feb 06, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

February 03, 2020

The tech that assisted me was knowledgable and did a great job. He informed me of the products and services and was honest about costs I might incur. He also gave me information about specials. More

by meaganpearson75
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

February 03, 2020

Great experience! Very pleased with the overall process. The employees are friendly and courteous and the customer lounge is very comfortable. I would highly recommend More

by Michael D. Grady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry I cannot remember the names, but everyone was very helpful and efficient.
Feb 06, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

February 03, 2020

I Have been coming to Toyota McDonough since 2016 and I must say Oscar is the absolute best in the service department..Thank you so much for your wonderful, pleasant, and helpful customer service.. I won’t More

by micheleV
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

February 03, 2020

Treated me as good as my husband-- like royalty! Was patient,thorough, and with a sunny disposition. Gave me a such a incredible deal on the used Ford F150 "Platinum" Truck that I didnt even have to us More

by Proudmari
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Feb 07, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your recent purchase.You are Awesome!

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