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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,520 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,520 reviews

March 17, 2020

Excellent customer service. Raymond Persaud did an awesome job of explaining repairs needed for my car and helped with planning services to fit our budget. More

by ASFAWHITE
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
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Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

March 17, 2020

Everything was ok but I had to call to see when my car was ready. I am used to being contacted when it is done More

by jenningsdvm
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
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Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

March 17, 2020

They really care about their customers and value what the customer want. I never thought I could go in and find what I wanted for the price I wanted! I encourage this dealership over any other Toyota dealers More

by janee.stephens
Recommend Dealer
Yes
Employees Worked With
Malcom Reed
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Mar 25, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

March 17, 2020

My first experience with Toyota was the best! Excellent customer service. Leon Poole did a great job with assisting us! He assisted us with finding the first perfect car for me, which the price wa More

by imaanaamir2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

March 16, 2020

Great service We were provided excellent service at this center. Didn't wait too look and was informed by text and phone call when our car was ready for pick up. More

by amberm1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
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Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your feedback! I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

March 16, 2020

The sales reps were very friendly and accommodating. Rose took the time to explain all the major ins and outs of the vehicle and Neil took us on a wonderful test drive. He knew exactly the type of road we ne More

by make_it_happen00
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thanks for your positive feedback! It was certainly a pleasure for me and glad you were pleased with your experience and services rendered. Look forward to future visits!

March 16, 2020

This dealership is the best between their awesome employees / customer service and the amazing work they perform. Satisfied Toyota customer way to go team Toyota. More

by cambronamanda
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Report | Print
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

March 16, 2020

Air condition stop working before I got home. was told nothing was wrong with it recharged and was working. It was working for a short time. More

by dkba0715
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Report | Print
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

March 16, 2020

My service was handled in a timely manner. Megan was wonderful. She was very professional and of the upmost help. Will be back here the next time for my car's service. More

by ryan1989
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
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Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back! Your satisfaction is of the upmost importance, so glad we could get you taken care of and look forward to seeing you for your next visit.

March 16, 2020

Gerald Hopkins is awesome! He assisted us with finding the perfect car for me for the perfect price. I highly recommend him. Thank you Gerald! More

by KierraG
Recommend Dealer
Yes
Employees Worked With
Gerald Hopkins
Report | Print
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please be sure to reach out if you need any assistance in the future.

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