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Jim Ellis Toyota of McDonough
McDonough, GA
8,529 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,529 reviews
May 07, 2020
We are very pleased with our purchase. Hudson was a great sales person he got us snacks and drinks while we waited. Daniel in finance was also great. Thanks Guys! sales person he got us snacks and drinks while we waited. Daniel in finance was also great. Thanks Guys! More
by Angie
Verified Customer
May 07, 2020
Great service. And not that long of a wait But a lot of people there I didn't expect that. During this Clovis 19 Meagan was great And everyone was nice I will schedule my next appointment again. I will say people there I didn't expect that. During this Clovis 19 Meagan was great And everyone was nice I will schedule my next appointment again. I will say that saved me time there. And anytime I can save time for my oil and car to be service. I love it. Y'all were great More
by tbabytm56
Employees Worked With
Amanda Cambron, Meagan Thackston
May 07, 2020
What happened to the free car wash and the nice waiting area We did not get a free car wash like every other time we were there for servicing. There was no waiting area, or free water bottles, coffee, or anythi We did not get a free car wash like every other time we were there for servicing. There was no waiting area, or free water bottles, coffee, or anything while waiting. They did not change my oil, and they said we needed new tires. However, we bought 4 new Michelin tires from this service department less than 16000 miles ago. We have had them rotated every time we have come in for service. Finally, to my knowledge, CARFAX is not being updated from this service department because it also said we were overdue for an oil change. We have previously driven from Conyers to have our vehicle serviced here, but after this visit, we will be less anxious to make the drive here again when there is a Toyota dealer at Stonecrest mall area that we could go to. More
by MSAKSEFSKI
Employees Worked With
Danelia West
May 06, 2020
Harby Santos sold me a new Tacoma and it was easiest car buying experience yet , got life time oil changes and life time Powertrain Warranty! Come see Harby today! buying experience yet , got life time oil changes and life time Powertrain Warranty! Come see Harby today! More
by dsrad.ppc
Employees Worked With
Harby Santos
May 06, 2020
Oscar was great. Kept me informed and nice. This is the second time I’ve gotten an oil change and they did not put a sticker in my widow 😔 . This really is needed as a constant reminder of when to bring second time I’ve gotten an oil change and they did not put a sticker in my widow 😔 . This really is needed as a constant reminder of when to bring my car back . Over all everything was great More
by MCQUEENEYB
May 06, 2020
There was no haggling ,Luis was a true champion car salesman.... A rai$e is due😁 In my previous car transactions they don't compare in any form👍 salesman.... A rai$e is due😁 In my previous car transactions they don't compare in any form👍 More
by cmbreesee
May 06, 2020
Harby Santos is an excellent salesman. He made sure I received everything I wanted on my 2020 Toyota Camry. I would definitely recommend him to be your salesman for a new car. received everything I wanted on my 2020 Toyota Camry. I would definitely recommend him to be your salesman for a new car. More
by 47rosita
Employees Worked With
Harby Santos
May 06, 2020
Harby Santos was nice and considerate to my wife wants and needs when it came to finding her new 2020 Toyota Camry. I will recommend him to all my friends. and needs when it came to finding her new 2020 Toyota Camry. I will recommend him to all my friends. More
by Eddiepope68
Employees Worked With
Harby Santos
May 05, 2020
Daniel went above and beyond to make sure we were taken care of! He was very personable, like talking to family! I would highly recommend working with him! care of! He was very personable, like talking to family! I would highly recommend working with him! More
by Krutledge1087
Employees Worked With
Daniel Feliciano
May 05, 2020
I had a great experience. Milton Hall was a awesome sales consultant. He kept a smile on his face, and got me a good deal on my vehicle. He made sure I was comfortable asking if I needed anything to drink or consultant. He kept a smile on his face, and got me a good deal on my vehicle. He made sure I was comfortable asking if I needed anything to drink or maybe a snack. He definitely made sure I walked out feeling good about my purchase. More
by Chetkia Hare
Employees Worked With
Milton Hall, Daniel Feliciano
