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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,606 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,606 reviews

April 01, 2021

Muchas gracias Miguel por toda tu ayuda a mi cuñada comprar su primer vehículo, más todos los beneficios que ofrecen como garantías de por vida! Leon Poole excelente vendedor, mi vendedor anterior! More

by Trini30
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
Apr 01, 2021 -

Jim Ellis Toyota of McDonough responded

Trini30, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

Dulcebasora, your positive review means a lot to us and we’re happy we could help you! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 01, 2021

I enjoy going to this dealership every one is very friendly and ready to help you with whatever you need they take their time to walk you through everything this is my second car from Jim Ellis More

by Ewilliamson498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Powers, Danelia West
Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks, Ewilliamson498! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

March 31, 2021

Neil did a great job helping me find my new car. He went out his way to get the car that Fit my needs. Thank you so much Neil for helping me again. More

by AnthonySisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Jim Ellis Toyota of McDonough responded

Anthonysisk, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 31, 2021

This dealership is the place to go if your are looking for great service and price Jeff was awesome to talk to be made sure to answer all questions and got me a great deal. More

by Mzlisa54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davenport
Apr 01, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 31, 2021

Toyota's reliability and safety brought me in to Jim Ellis Toyota but Jeff is the reason I stayed. Jeff was pleasant from the start and actually listened to what I was looking for in a vehicle. More

by Yota86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davenport
Apr 01, 2021 -

Jim Ellis Toyota of McDonough responded

Yota86, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

March 31, 2021

Marquis Rountree was great he actually helped me receive my first car and also keeps up with me to make sure everything is going well with me and my car as well. More

by nm1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Rountree, William Mason
Apr 01, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Nm1234! Thanks again for the positive feedback, and we hope that you have a great day!

March 31, 2021

Great deal for the end of the month thanks Alex for all the great deals you provided today you all were excellent to say the least More

by Gretadaughter
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 31, 2021

He was patient and ran the numbers until it came down to what we wanted. I was extremely satisfied with the service, efficiency, and patience. Thank you, JaVon Harris for doing my connected service. More

by Tiffany.renee18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Jim Ellis Toyota of McDonough responded

Tiffany.renee18, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 31, 2021

OK Google Donald isn't very honest salesman and he works very hard for the customers he always has the customers in mind and he will go out of his way to make sure that you're taking care of my experience w More

by leliamonroe104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Smith
Apr 01, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Leliamonroe104! Please let us know if there is ever anything else we can do for you! Safe travels!

March 31, 2021

Mr Ali and Mr Donald were excellent in assisting me with getting the deal that I was looking for. They both made my experience very funny and stress free. Also, thank you to Javon Harris for doing my conne More

by miancamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Smith
Apr 01, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Miancamp! We hope to see you soon!

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