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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,606 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,606 reviews

April 06, 2021

From the moment that we walked into the showroom, we felt a sense of calm. Leon Poole made us “feel like family”. The entire buying experience was surprisingly seamless. More

by blutch1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy in finance
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Blutch1! If you have any further questions, please give us a call. We're always happy to help!

April 05, 2021

Neil was super nice and very helpful, kept me laughing for sure! bought my first car with him and he was absolutely great & great experience! More

by hailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

Hailey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 05, 2021

Got a fantastic car at a great price. With gas prices on the rise I was looking for a gas saver. I had already purchased a 2011 is 250 from here so only made sense to use them again. My salesman marquis rou More

by JSCOTTHINTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Rountree
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks, Jscotthinton! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

April 04, 2021

Clean facility, friendly helpful team and our salesman Leon Poole is outstanding! His professionalism, friendly, helpful demeanor and “can do” attitude made our experience at Jim Ellis Toyota A+. More

by Stacyedmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Jefferson
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

Stacyedmond, thank you for your kind words and congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2021

The staff were wonderful and fixed my car quickly! Since this dealership has been owed by Jim Ellis... they do treat you like family! Thank you! More

by KIM58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
Apr 05, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kim58! Thanks again for the positive feedback, and we hope that you have a great day!

April 03, 2021

Leon,lacy,Susan. The BEST THANKS FOR YALL SERVICE GO CHECK THEM OUT. YOU WON’T BE DISAPPOINTED. EXCELLENT SERVICE IF YOU NEED A CAR PLEASE GO SEE THEM. More

by Kiesha.searcy81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Crawford
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Kiesha.searcy81@gmail.com! Thanks again for the positive feedback, and we hope that you have a great day!

April 03, 2021

Great experience! Very knowledgeable! Thank You Javon Harris for doing my connected services. Need a new vehicle visit Jim Ellis Toyota! I will send all of my friends! More

by Rhondamac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Redd
Apr 05, 2021 -

Jim Ellis Toyota of McDonough responded

Rhondamac, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2021

I just want to thank Jeff Davenport and Susan Langford and Team for all there help on today. Everything went so smoothly. Go see Jeff!!! More

by Hrdy_ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Crawford, Jeff Davenport
Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

Hrdy_ross, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 03, 2021

Neil was very quick to assist, inform, and make me confident with my purchase. Very easy to work with and fun to talk to during the process! More

by allihunt19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

Allihunt19, your positive review means a lot to us and we’re happy we could help you! We can't wait to see you again, have a great day.

April 03, 2021

I bought a Toyota Corolla from Jim Ellis. Alex Miller was my sales associate. He made my car buying process stress free and very easy! It was a pleasure to work with a polite, friendly and accommodating sale More

by alicianeal1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Miller
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Alicianeal1987! Thanks again for your business! Take care!

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