Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,601 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,601 reviews
May 21, 2021
One of the best experiences we have ever had purchasing a vehicle! Leon Poole was fantastic and Cori was very helpful. Highly recommend their services. vehicle! Leon Poole was fantastic and Cori was very helpful. Highly recommend their services. More
by Jlbrooks351
May 20, 2021
Everyone was great and I want to thank you for taking me on as one of your vip cause this was something I had wanted for many years on as one of your vip cause this was something I had wanted for many years More
by Claudine Mcbride
Verified CustomerMay 20, 2021
Excellent customer service! Thank you Mallory, and Ahmad Ali for your help with getting my new 2021 Toyota Corolla! I highly recommended this dealership ( Jim Ellis Toyota of McDonough ) Ali for your help with getting my new 2021 Toyota Corolla! I highly recommended this dealership ( Jim Ellis Toyota of McDonough ) More
by say
May 20, 2021
My experience was more than exceptional. Excellent customer service. Fast easy and to the Point. Malcolm did an excellent job and made sure I stay in a Perfect budget. customer service. Fast easy and to the Point. Malcolm did an excellent job and made sure I stay in a Perfect budget. More
by Tykeithiavarner
Employees Worked With
Malcolm Redd
May 19, 2021
Raymond always gives me the star treatment..He's great at what he does and makes everything easy for me. He's knowledgeable, and professionally, someone i can trust servicing my van.. I would highly recommen what he does and makes everything easy for me. He's knowledgeable, and professionally, someone i can trust servicing my van.. I would highly recommend Mr. Persaud. Thanks so much for being the best! More
by CHARLOTTE.Y.ANDREWS
Employees Worked With
May 19, 2021
Awesome service, no complaints and I will continue to use this dealership for any future needs. The service department met all my needs and I will recommend to all of my Toyota driver contacts in the area. this dealership for any future needs. The service department met all my needs and I will recommend to all of my Toyota driver contacts in the area. More
by ANGELAARNOLD51
Employees Worked With
May 19, 2021
Very accommodating in allowing me to reschedule my appointment. Please fix your online appointment system or remove it, Great customer service. Will be back again. appointment. Please fix your online appointment system or remove it, Great customer service. Will be back again. More
by ABK3940
Employees Worked With
Meagan Thackston
May 19, 2021
Megan was Professional and courteous. Service completed with quality and care. Facilities were clean and safe. Many anemeties available for use and Cafe services on site also. with quality and care. Facilities were clean and safe. Many anemeties available for use and Cafe services on site also. More
by DAVIDBENGLISHJR
Employees Worked With
Meagan Thackston
May 19, 2021
Alex E. Miller was very patient and understanding to our needs, also while we waited for the processing he entertained us with movies! This made the buying of our new car a very present experience! Thank yo needs, also while we waited for the processing he entertained us with movies! This made the buying of our new car a very present experience! Thank you Alex! More
by Cindy
Employees Worked With
