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Jim Ellis Toyota of McDonough
McDonough, GA
8,600 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,600 reviews
June 08, 2021
Adam Thrasher - Adam was great! Helped me immediately and took care of my service needs! Look forward to seeing him again! Hard to find good service these days...! Thanks Adam! and took care of my service needs! Look forward to seeing him again! Hard to find good service these days...! Thanks Adam! More
by Drppatel
Verified CustomerEmployees Worked With
Adam Thrasher
June 08, 2021
Excellent service! Jeromy was very helpful and knowledgeable. He went above and beyond and exceeded my expectations. I am enjoying my new 2021 Toyota Camry. knowledgeable. He went above and beyond and exceeded my expectations. I am enjoying my new 2021 Toyota Camry. More
by Courtney.whitehead88
Employees Worked With
Jeromy Jones
June 08, 2021
So the service is great on my 2000 toyota tundra this dealership is convenient for me living in the area everyone in the service department is knowledgeable and friendly no matter who I've used. dealership is convenient for me living in the area everyone in the service department is knowledgeable and friendly no matter who I've used. More
by antonio68lloyd
Employees Worked With
June 07, 2021
The customer service was great. I was advised of a recall when I arrived. I was offered a ride home due to time needed for recall. when I arrived. I was offered a ride home due to time needed for recall. More
by Ladyd
June 07, 2021
Great salesperson! Very professional, courteous and friendly. He wasn't pushy and listened to what I said wanted. I highly recommend Brian to anyone looking for their next vehicle. The dealership is bl friendly. He wasn't pushy and listened to what I said wanted. I highly recommend Brian to anyone looking for their next vehicle. The dealership is blessed to have him. Thank you for making my Jeep Wrangler purchase enjoyable. More
by Dlin703303
June 07, 2021
Brian was very professional took care of me from start to finish I highly recommend Brian and Jim Ellis Toyota you are in good hands with them finish I highly recommend Brian and Jim Ellis Toyota you are in good hands with them More
by chefwill38
Employees Worked With
June 07, 2021
I appreciate Brian's diligence and support with this vehicle purchase. He made sure everything was done in a professional manner and followed up to make sure everything was going well with the vehicle. vehicle purchase. He made sure everything was done in a professional manner and followed up to make sure everything was going well with the vehicle. More
by K
Employees Worked With
June 07, 2021
Malcolm did a good job! we love our new CH-R and Malcolm Was so knowledgeable and thank you Mallory for helping us also! We had a great experience! Malcolm Was so knowledgeable and thank you Mallory for helping us also! We had a great experience! More
by Grady Rush
Employees Worked With
Malcolm Redd
June 06, 2021
Very nice and patient with me. He stayed even after the shop closed to make sure I got my RAV 4! I'm loving it! Thank you Brian! shop closed to make sure I got my RAV 4! I'm loving it! Thank you Brian! More
by Rav4
Employees Worked With
June 05, 2021
Fast, friendly, great service & competitive prices. Sales Rep Hudson, was helpful without being pushy and aggressive. Everyone who assist with pricing was great. Great Experience. Rep Hudson, was helpful without being pushy and aggressive. Everyone who assist with pricing was great. Great Experience. More
by DARLENE
