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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,598 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,598 reviews

June 14, 2021

Alex E Miller, He took great care of me and is a Alex E Miller, He took great care of me and is a respectful salesman. He made it quick and convenient and made me feel comfortable purchasing a ca More

by Jimbovu123
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Jim Ellis Toyota of McDonough responded

Jimbovu123, thank you for your kind words and congratulations on your new vehicle! We look forward to your next visit! Take care!

June 13, 2021

Service was good I was confused and she went out of her way to make sure the problem was. Explained to my satisfaction l left feeling confident More

by debbiedn9299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danelia West
Jun 15, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Debbiedn9299, we are very happy to have provided you with such a positive experience! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 13, 2021

I went to purchase a car and our salesman Hudson Toussaint was very professional. I would highly recommend him to family and friends. The customer service here was outstanding! More

by mrshbrown85
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2021 -

mrshbrown85 responded

I'd just like to thank everyone at this location for making my first car purchase so easy and enjoyable! I would definitely recommend Jim Ellis Toyota of McDonough to anyone looking to purchase a vehicle. Hudson was very professional and patient with me. I would suggest him to anyone wanting great customer service!

June 12, 2021

Alex E Miller- Very Helpful, Kind, and Respectful. Friendly and offered snacks. Made time go by fast by showing videos. Make us feel comfortable. Helps us find what satisfies you and makes you happy. More

by meysih5
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Meysih5! Thanks again for the positive feedback, and we hope that you have a great day!

June 12, 2021

Where can I start..... I was put in a bad position that I had to get out of but didn’t quite know how. I was told by a friend to go to Jim Ellis in McDonough Ga. So of course when you think about buying a ca More

by anginette656
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Jim Ellis Toyota of McDonough responded

Anginette656, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 12, 2021

I had a wonderful experience at Jim Ellis Toyota of McDonough. It was my third time returning. Rose took very good care of me and made sure I was 100% satisfied. Awesome work! More

by kwanique.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Jim Ellis Toyota of McDonough responded

Kwanique., thank you for your kind words and congratulations on your new vehicle! We can't wait to see you again, have a great day.

June 12, 2021

Alex E Miller is a great, respectfully, patient, and friendly salesman. He made the experience fun, easy and exciting. We got down to business, yet still was cracking jokes and making us laugh. So happy More

by Lizzie
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Jim Ellis Toyota of McDonough responded

Lizzie, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

June 12, 2021

I walked in was pleasantly greeted by Mallory and the rest is history. One of my best experiences at a dealer. She was amazing, knowledgeable, and very patient. The entire staff at Jim Ellis was amazing. More

by Millsp519
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Jim Ellis Toyota of McDonough responded

Millsp519, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

June 12, 2021

Great sales staff especially Rose…she is a real treat to work with….hard working lady that knows her stuff….been there a long time and it shows in product knowledge…very good experience. Thanks! More

by rbt778
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Rbt778! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2021

A friend of ours.Also a great salesman.I want to thank you for going above your job to help me get into a car. More

by lbws525i
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Jim Ellis Toyota of McDonough responded

Lbws525i, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

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