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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,425 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,425 reviews

May 28, 2024

Shanya has great customer service skills! She made my decision a whole lot easier. Thanks again Shanya! More

by greenzyouth92
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Shanya! We're thrilled to hear that she provided you with excellent service at Jim Ellis Toyota. We're proud to have her as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

May 27, 2024

The staff are awesome. They kept me updated on the status of my vehicle. They were pleasant to talk to. More

by shelleybarnes24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind feedback! We're glad to hear that our staff provided you with excellent service, keeping you updated on your vehicle's status and being pleasant to talk to. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 27, 2024

Mr. Hudson was very helpful through our car purchase process. He worked with us and got us in the car we love. More

by Abril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that Hudson was very helpful throughout your car purchase process and that he worked with you to get you into a car you love. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 27, 2024

It was good, they told me everything I need to know about my car and more, More

by DEREKJAMES182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erma Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you received informative service about your car from our team. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 27, 2024

She is great made sure everything I ask for was there. She is great employee More

by Feli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Shanya provided excellent service and ensured everything you asked for was taken care of. She truly is a great employee. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 26, 2024

Is an excellent place to buy a vehicle from no hassle and trying to make you buy a car from them. More

by shonteld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're delighted to hear that you had a hassle-free experience purchasing a vehicle from us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 26, 2024

The service I have received from the maintenance department was great. The Technician and the Advisor are outstanding. More

by Fvilbrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginal Rudolph
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you received outstanding service from our service department. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 26, 2024

I choose to come here because of the exceptional service I receive. Thank you so much! More

by ABIGAIL_HICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you choose Jim Ellis Toyota because of the exceptional service you receive. It's our pleasure to serve you, and we look forward to continuing to meet your expectations. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to your next visit!

May 26, 2024

Great reminder of how nice and respectable people are in the south! Just moved here from Colorado and they could learn a thing or two from this gentleman! More

by IVAUGHN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that Reid provided you with such a positive experience and that you've found the people in the south to be nice and respectable. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 26, 2024

Customer service was excellent. Mr.Jones did a great job in selling me the vehicle. He made my car buying experience a pleasure. I love my new Toyota Camry. More

by ellacheeves@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that Joe provided you with excellent customer service and made your car buying experience a pleasure. It's fantastic to hear that you love your new Toyota Camry. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

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