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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,425 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,425 reviews

May 29, 2024

I went for an oil change and they were efficient and I didn’t have to wait long. I like the video of what is needed by the mechanic. Great customer service! More

by jenmor17@yahoo.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you had an efficient oil change experience and appreciated the video detailing what was needed by the mechanic. Providing great customer service is always our goal. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 29, 2024

I sold my car and it was a great experience! Shanya did an amazing job with helping me get what I needed. I highly recommend her for your car buying experience. More

by rmccoy.eng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Shanya! We're thrilled to hear that she provided you with excellent service at Jim Ellis Toyota. We're proud to have her as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

May 29, 2024

She was the best. 10 out of 10 experience. I recommend everybody to go to her. More

by Mikw
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your fantastic feedback! We're thrilled to hear that Shanya provided you with a great experience. Your recommendation means a lot to us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 29, 2024

She was the best, got me in a car extremely fast as well! Great customer service . I would definitely recommend asking for her upon visit! More

by TC100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your spectacular feedback about Shanya! We're thrilled to hear that she provided you with excellent service at Jim Ellis Toyota. We're proud to have her as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

May 28, 2024

I hate going to car dealerships but I have never had a better experience. Shanya was just amazing and the appraisal process was smooth and fair. More

by Michael
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Shanya! We're thrilled to hear that she provided you with excellent service at Jim Ellis Toyota. We're proud to have her as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

May 28, 2024

Dani was kind and charismatic, he helped my girlfriend buy her first car. Would recommend More

by sarechaga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that Dani was kind and charismatic, and that he helped your girlfriend buy her first car. Your recommendation means a lot to us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 28, 2024

The dealership was very clean and welcoming. They have a large selection and had very quality cars displayed throughout the dealership. More

by Ana Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're glad to hear that you found our dealership clean and welcoming, and that you were impressed with our large selection of quality cars. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 28, 2024

Neil Williams was my sales consultant and he was phenomenal. He was very engaged and went above and beyond the call of duty to ensure my daughter received her vehicle on time. I highly recommend , N More

by jodiann.smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your glowing feedback! We're thrilled to learn that Neil provided phenomenal service and went above and beyond to ensure your daughter received her vehicle on time. Your high recommendation means a lot to us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota of McDonough!

May 28, 2024

Both Keisha Stubbs and Gary Escoto were incredbility helpful to me in navigating Toyota’s Vehicle Exchange Program. More

by Brirhodes19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Keisha and Gary! We're thrilled to hear that they provided you with excellent service at Jim Ellis Toyota. We're proud to have them as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

May 28, 2024

I was impressed with the attention to detail for the automobile I chose. It needed repairs before they would sell it and a paint correction. So far everything is going great. Syn was a delight and act More

by pattyt718
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that you were happy with the close attention we pay to details and that everything went well with your vehicle. It's fantastic to know that Syn was a delight and active throughout the entire process. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

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