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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,472 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,472 reviews

December 05, 2024

Thank you very much for helping me with this new car. It is the right car for me. This has been a very rough year for me and I’m just glad that something good came out of it with this. I will be back for More

by keithmargai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for sharing your kind words! We're so glad we could help you find the right car, especially after such a tough year. It means a lot to know that we were able to bring some positivity your way. We look forward to helping you with any future services, and we appreciate your congratulations! Take care, and we'll be here whenever you need us at Jim Ellis Toyota of McDonough.

December 05, 2024

I purchased a vehicle recently. Leon was an outstanding sales person. He helped me in every ways he knows how and great communication with me. He did an outstanding job and was very More

by Marmand1021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that Leon provided outstanding service and great communication throughout your vehicle purchase. We’ll be sure to pass along your kind words to him. We appreciate your trust in Jim Ellis Toyota of McDonough and look forward to serving you again!

Dec 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that Leon provided outstanding service and great communication throughout your vehicle purchase. We’ll be sure to pass along your kind words to him. We appreciate your trust in Jim Ellis Toyota of McDonough and look forward to serving you again!

December 04, 2024

Dani is very good , always helped, You can consult him about anything at any time More

by Kinnali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your great feedback! We're so glad to hear that Dani has been such a helpful resource for you. At Jim Ellis Toyota of McDonough, we take pride in having team members who are always ready to assist, and Dani is a great example of that. Don't hesitate to reach out if you need anything else in the future!

December 04, 2024

They make sure you get what you want without any problems. I recommend this dealership. More

by cavin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive review! We're so glad to hear that we could help you find exactly what you were looking for without any issues. Your recommendation means a lot to us at Jim Ellis Toyota of McDonough, and we look forward to assisting you with any future vehicle needs!

December 04, 2024

Brian provided excellent customer service—friendly, prompt, and always answered his phone when I called with questions. More

by ginalwoods
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Brian provided you with excellent customer service. His friendly and prompt approach, along with his responsiveness, is something we take pride in at Jim Ellis Toyota of McDonough. We look forward to assisting you again in the future!

December 04, 2024

Neil was fantastic! He was thorough with explaining the details of the car and made sure I didn’t leave until the Remote Connect was active on my car! Great salesman! More

by kiawa.mcgibbon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're so glad to hear that Neil provided you with fantastic service and made sure you were fully set up with the Remote Connect. We take pride in having dedicated team members like him at Jim Ellis Toyota of McDonough, and we're happy he could help make your experience a great one. We look forward to assisting you again!

December 04, 2024

I bought a Camry back in October from Jim Ellis Toyota with Alex and she was wonderful . Fast forward to November and my car got totaled . Alex has been the biggest help and patiently worked with me helpi More

by dailise15
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your story and kind words! We're so sorry to hear about your car being totaled, but we're thrilled Alex, Mike, and Zach could help you through the process and get you back into another Camry with ease. Your loyalty and trust mean so much to us, and we’re grateful to have you as part of the Jim Ellis Toyota of McDonough family. We look forward to assisting you with all your future vehicle needs! 🚗✨

December 03, 2024

Thank you SOOOO MUCH DANI! BEST SERVICE I ever had! My first time buying a car it was fun and he had us laughing all night. Dani is a True definition “BEST”Customer Service. Le More

by Chyrishcanty8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We're thrilled to hear that Dani made your first car-buying experience so enjoyable and fun. It’s wonderful to know that he provided such great service to both you and your mom. We’ll be sure to pass along your appreciation to him. Thanks again for choosing Jim Ellis Toyota of McDonough, and we look forward to seeing you again!

Dec 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We're thrilled to hear that Dani made your first car-buying experience so enjoyable and fun. It’s wonderful to know that he provided such great service to both you and your mom. We’ll be sure to pass along your appreciation to him. Thanks again for choosing Jim Ellis Toyota of McDonough, and we look forward to seeing you again!

December 02, 2024

Sunny was amazing. We got a beautiful vehicle and it was the easiest vehicle purchase. Definitely ask for Sunny when you come to this dealership More

by nancytrev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunny Rohra
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Dec 03, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We're thrilled to hear that Sunny made your car-buying experience so seamless and enjoyable. Congratulations on your beautiful new vehicle! We appreciate your recommendation and look forward to serving you again in the future. Safe travels!

December 02, 2024

Great Experience! My Second Purchase From Brian! He Does An Amazing Job! He Is Very Professional! More

by maccavender
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that this is your second purchase with Brian and that he continues to provide you with excellent service. His professionalism and dedication are exactly what we aim for at Jim Ellis Toyota of McDonough. We appreciate your loyalty and look forward to helping you with your future vehicle needs!

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