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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,577 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,577 reviews

April 07, 2023

Leon was wonderful and made sure I got what I wanted! Wonderful experience Great day!! More

by Heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Heather, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 06, 2023

Javon Harris was amazing, He helped me get the car I wanted and I will definitely recommend my family and friends. More

by Mrsramirez01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Jim Ellis Toyota of McDonough responded

Mrsramirez01, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 06, 2023

Good job and Katie was very courteous and helpful. I am disappointed that it cost $600 to replace a thermostat. Why do they make them so difficult to work on. I used to buy a thermostat for $5 or $ More

by SOSmith01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Apr 08, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 06, 2023

Like the setting. Courtesy of service techs.. appreciate how quickly my car was checked. Miss car wash. More

by SLSWAN1922
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of her name
Apr 08, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Slswan1922! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 05, 2023

The dealership is a very nice place but of late the waiting as been too long for service. More

by tomolithelwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tomolithelwell! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 05, 2023

Staff is friendly, very accommodating. Explains everything in the simplest of terms. Keep you abreast of what’s going on,gives you a list of things that you need to do for your vehicle rat More

by sjmcwhorter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Sjmcwhorter1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 05, 2023

Timely excellent Service and very Professional. The hospitality was second to none. I would definitely come back More

by Kevin A. Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Kevin A. Phillips! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 05, 2023

The Manger in the service department is a very nice to his customers with knowledge 👍 More

by JESSEGIBSON54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jessegibson54! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 05, 2023

The staff was kind, and professional. They consistently updated me on what was going on. More

by Anderson 1
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichelle Hicks
Apr 08, 2023 -

Jim Ellis Toyota of McDonough responded

Anderson 1, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 05, 2023

Katie Kerce is phenomenal service writer. I’d hire her away if I owned a service center. More

by twholder
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce 100 stars
Apr 08, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Twholder! Thanks again for your business! Take care!

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