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Jim Ellis Toyota of McDonough
McDonough, GA
8,600 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,600 reviews
April 11, 2023
David Washington is really good with us ,he really help a lot with everything that we need lot with everything that we need More
by leac22
Employees Worked With
April 11, 2023
Nichelle greeted me at the car. Although I arrived after technicians had left for the day, she explained that my car would be checked the next day. The next day, she kept me notifie Although I arrived after technicians had left for the day, she explained that my car would be checked the next day. The next day, she kept me notified of the status and progress. It was a wonderful service experience. More
by larryvicky.smith
Verified CustomerEmployees Worked With
Nichelle Hicks
April 11, 2023
Overall great service. Service representative was very pleasant and informative. Was hones about my wait time for the recall repair. Service representative was very pleasant and informative. Was hones about my wait time for the recall repair. More
by Mike7Mc
Employees Worked With
Katie Kerce
April 11, 2023
Great customer service. Explained my warranties and ensured that I understood my purchase. I will be returning for all future services. Explained my warranties and ensured that I understood my purchase. I will be returning for all future services. More
by Lsmith34
Employees Worked With
April 10, 2023
Very patient, attentive, informative, and dedicated. Made my comfort ability his top priority. Amazing Service! Made my comfort ability his top priority. Amazing Service! More
by dahira viera
Employees Worked With
April 10, 2023
My service professional was outstanding He was very knowledgeable, concerning my issues He made the difference.. knowledgeable, concerning my issues He made the difference.. More
by Soloman1
Employees Worked With
