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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,759 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, ...
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Today: 7:30 AM - 7:00 PM Closed Now
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,759 reviews

June 01, 2023

Perfect team of people…Made the process very easy! !!! I love my new car!!!!OMG More

by stelondabrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosemary
June 01, 2023

David Washington, was extremely helpful and very patient. He helped me and answered all my questions. I’m very happy and I will definitely recommend him to family and friends. More

by Brendag884
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

This is my second time purchasing a car from Jim Ellis Toyota. Mr. Ahmad Ali and Ms. Mallory Roberts provided excellent sales and customer service. Mr. Ali was patient and found the car I wanted. Ms. Robe More

by Kim C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Thanks, Kim C! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

May 31, 2023

This is my second time purchasing a car from Jim Ellis Toyota. Mr. Ahmad Ali and Ms. Mallory Roberts provided excellent sales and customer service. Mr. Ali was patient and found the car I wanted. Ms. Robe More

by Kim C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Kim C, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

May 31, 2023

Jose Zunun was excellent in his customer service he went above and beyond to make the purchase of my vehicle easiest as possible. He was very responsive during our phone calls and emails. More

by Slawton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Zunun
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Slawton, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 31, 2023

Ahmad and Mallory were great to work with and very helpful teaching about the car features! More

by Latkinson1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Latkinson1, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 30, 2023

Hudson Toussaint is the best go see him . His customer service is over the top . More

by Pbrackins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Pbrackins, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 30, 2023

Hudson was the best! He was very helpful through the entire process. Would recommend him to anyone looking for a new car! More

by Pd721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Pd721, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

May 30, 2023

This dealership should start having sales or discounts for service repair. To be more specific I there should be discounts on oil changes. All the surrounding Toyota dealerships have discounts for an oil More

by TENESHAHEARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

May 30, 2023

The service department did a great job in servicing my truck. Thanks Jim Ellis Toyota of McDonough. More

by ANTIFUN407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerse
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Antifun407! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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