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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,699 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, ...
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,699 reviews

May 23, 2023

Very informative, very professional, bent over backwards to help. Answered all questions. Excellent, courtesy staff More

by gtlanier
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy was AWESOME
May 25, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Gtlanier! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 22, 2023

David Washington and Leon Poole did a amazing Job. Thwy explained everything to me thoroughly More

by ernestgrier003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Jim Ellis Toyota of McDonough responded

Ernestgrier003, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 22, 2023

Everyone should ask for David Washington when purchasing a car at Toyota Mcdonough. He give great customer service and really takes the time to work with you. More

by gotellcourtni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Jim Ellis Toyota of McDonough responded

Gotellcourtni, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

May 22, 2023

David Washington and Leon Poole are great salesmen. The entire experience was quick and easy More

by Grier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Jim Ellis Toyota of McDonough responded

Grier, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 21, 2023

Hudson was the best during my car buying process! He was very attentive and patient More

by Shelby_nettey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Jim Ellis Toyota of McDonough responded

Shelby_nettey, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 20, 2023

Best car buying experience I have ever had. Did it all online, they met the price I expected, and had my truck delivered (to FL) 2 days later. Mallory was a complete joy to work with through th More

by pholsombake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Pholsombake, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 20, 2023

Good Customer Service but repairs are too expensive. Efficient service. Friendly , Reliable, but very costly. More

by LOUISE.B.NIXON
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

May 20, 2023

Everyone was very nice, service was quick and I really liked the video of the services that was performed More

by RODEN1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Roden1941! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 20, 2023

I'm very please with King Davis help, and l love my Toyota.Thanks.Good service More

by lcardwell528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Lcardwell528, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 20, 2023

If you’re looking for a car, Mr. David Washington is the salesMAN! I’ve purchased three cars from Mr. Washington and he’s the greatest!! He works with and for you. Mr. Washington c More

by KB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Kb, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

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