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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,422 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,423 reviews

July 27, 2024

Keisha Stubbs was assume and sold my son his first new car. It is a 2024 Rav 4 Woodland More

by eshulak
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review! We’re thrilled to hear that Keisha provided an awesome experience and helped your son purchase his first new car, a 2024 Toyota RAV4. We’ll be sure to pass along your kind words to her. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you and your family again in the future! Take care!

July 27, 2024

Amari and Mallory were helpful too me and very patient thank you guys for the help! More

by ryan.ramirez317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your positive experience! We’re glad to hear that Amari and Mallory were helpful and patient during your visit. We’ll be sure to pass along your kind words to them—they’ll be thrilled to know they made a difference. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! Take care!

July 27, 2024

Amari was so helpful and she helped me find a new car thank you so much! More

by Deneenowenrobinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Toyota of McDonough! Thanks again for your business! Take care!

July 27, 2024

Shanya Alexandra is the best car sales lady in the business!! She made it quick and easy to purchase my new car 🙏🏽 would recommend to anyone looking!! More

by Raul40217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your fantastic review! We’re delighted to hear that Shanya made your car-buying experience quick and easy. Your recommendation means a lot to us, and we’ll be sure to pass along your kind words to her. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! Take care!

July 27, 2024

I came into Jim Ellis Toyota looking to buy a new vehicle I decided to do what was best for me and sell my vehicle all around Shanya help me out with that process More

by quezdog75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We’re pleased to hear that Shanya was able to assist you in deciding to sell your vehicle and helped make the process smooth for you. Your satisfaction is very important to us, and we’re glad that Shanya’s support and guidance met your needs. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!

July 27, 2024

Jim Ellis Toyota of McDonough offers excellent service, knowledgeable staff, and a seamless car-buying experience. Highly recommended! More

by Michael
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavar Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive review! We’re thrilled to hear that you had an excellent experience at Jim Ellis Toyota of McDonough and found our service, staff, and car-buying process to be top-notch. Your recommendation means a lot to us. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! Take care!

July 27, 2024

Shanya Alexander at Jim Ellis Toyota of McDonough makes selling your car simple and easy with her efficient, hassle-free process and excellent customer service. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We’re thrilled to hear that Shanya made selling your car simple and easy with her efficient, hassle-free process and excellent customer service. Your satisfaction is our top priority, and we’re glad Shanya provided such a positive experience. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

July 27, 2024

I sold my Tacoma with Shanya had an excellent experience. She took very good care of me. Introduced me to a lot of people as well. She took me to the café. Let me sit there and eat my food while she appraise More

by Makaela lemelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your excellent experience! We’re delighted to hear that Shanya provided you with such exceptional service while you sold your Tacoma. It’s wonderful to know she took great care of you, made introductions, and even ensured you were comfortable by taking you to the café. We’ll be sure to pass along your thanks to her. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again! Take care!

July 27, 2024

Shanya eliminated my fear of dealerships and helped me get the value I deserved in my vehicle. More

by MSheppard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We’re so glad to hear that Shanya was able to alleviate your concerns about dealerships and help you get the value you deserved for your vehicle. It’s wonderful to know that her support made the process smooth and positive for you. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to assisting you again in the future!

July 27, 2024

“I came in and Shanya greeted me at the door! Made my car selling experience very easy I’ll definitely come back for all of my car sales” More

by Rafael
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your great feedback! We’re thrilled to hear that Shanya made your car-selling experience easy and welcoming from the moment you arrived. We look forward to assisting you with all your future car sales and ensuring you continue to have a positive experience. If you have any more questions or need further assistance, please don’t hesitate to reach out. See you next time!

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