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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,602 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,602 reviews

April 14, 2025

Took my Jeep here to sell it for cash and the process was very quick and easy. Shanya took good care of me and the staff is very welcoming! More

by mallory
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for the kind words! We're happy to hear the process was quick and easy for you. Shanya and the rest of our team truly appreciate your trust—glad we could make selling your Jeep a smooth experience. Don’t hesitate to reach out if you ever need anything else!

April 14, 2025

Mr Niel Done and Excellent Job with helping Me with the Purchase of My New 2025 Toyota Tacoma, also Mr Michael in the Finance Department Did A Wonderful Job Helping Me with My Financially with My Purchase More

by paulbratcher673
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Jim Ellis Toyota of McDonough responded

Congratulations on your new 2025 Toyota Tacoma! We're so glad to hear that Mr. Neil and Mr. Michael provided you with excellent service throughout your purchase experience. Your kind words mean a lot, and we’re thrilled that everything went smoothly for you. Enjoy your new ride, and welcome to the Jim Ellis Toyota of McDonough family!

April 14, 2025

I don't recommend coming to this dealership I was treated like less than a person from Victoria More

by thritylady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Steinetz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Jim Ellis Toyota of McDonough responded

We’re truly sorry to hear about your experience. At Jim Ellis Toyota of McDonough, every customer should feel valued and respected, and it’s disappointing to hear that you felt otherwise. We take your feedback seriously and will look into this matter internally. If you're open to it, please contact us directly so we can better understand what happened and work to make it right.

April 13, 2025

Mr. Poole was very helpful and informative about the vehicle which fits my needs. I am very thankful! Thank you very much ! More

by Sturman457
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the kind words! We're so glad to hear that Mr. Poole was helpful and informative in finding the perfect vehicle for your needs. We truly appreciate your feedback and look forward to assisting you again at Jim Ellis Toyota of McDonough!

April 13, 2025

Excellent service , great customer service , very helpful employees, I liked it here , very nice and friendly place . More

by tracysao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for the wonderful feedback! We're thrilled to hear that you had an excellent experience with our service and enjoyed the friendly atmosphere at Jim Ellis Toyota of McDonough. We truly appreciate your kind words and look forward to welcoming you back soon!

April 12, 2025

Had a great time getting a 2025 Toyota Corolla @ Jim Ellis McDonough. My sales person Jermaine Hill was very helpful and friendly ! Definitely recommend for the people at the product ! Life time engine More

by Trevor H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremaine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with Jermaine Hill and that you’re happy with your 2025 Toyota Corolla. The lifetime engine and transmission coverage, along with free oil changes, are definitely great perks, and we’re excited to hear you plan to keep your car for many years to come! We truly appreciate your recommendation and look forward to serving you for years to come.

April 11, 2025

Dani and hudson made my buying experience so fun! I had a smile on my face the whole way. My car was in transit and they made sure they was transparent when me and kept me in the loop the whole way. More

by Valhamplin34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for sharing your experience. We’re thrilled to hear that Dani, Hudson, and Zack made the entire process enjoyable and kept you informed throughout. It’s always our goal at Jim Ellis Toyota of McDonough to provide a transparent and welcoming experience from start to finish. We truly appreciate your trust in our team and are so glad to have you as part of the Jim Ellis family. Enjoy your new vehicle and thank you for choosing us.

April 10, 2025

Amari Holland made the process easy and helped us find our perfect car! Thank you! More

by Stand727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the shoutout. We're thrilled to hear Amari Holland made such a great impression. At Jim Ellis Toyota of McDonough, we’re proud to have team members like Amari who go above and beyond. We appreciate your recommendation and look forward to assisting you again in the future.

April 10, 2025

Amari Holland was happy to help us and was very friendly. We will be back to work with her More

by Maryettadavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words. We're glad to hear that Amari Holland provided a friendly and helpful experience. At Jim Ellis Toyota of McDonough, we’re committed to creating a welcoming environment for every guest. We look forward to seeing you again soon.

April 09, 2025

Josh Orellana Great at what he does ! Very patient and prompt. Attitude is amazing and I will be recommending him to anyone in need of a car. More

by Locsandpoof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Orellana
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Apr 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the amazing review! We’re so glad to hear Josh Orellana provided such a positive and professional experience. His patience and great attitude truly make him stand out. We appreciate your recommendation and look forward to helping anyone you send our way!

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