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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,699 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,699 reviews

July 07, 2025

Amari Holland was great to work with and helped me find my highlander that I love! More

by jimmiecotton08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review! We are thrilled that Amari provided exceptional service and helped you find your dream highlander. Enjoy your new car! 🚗❤️ #CustomerSatisfaction #HappyCustomers

July 07, 2025

Alexis Williams at Jim Ellis Toyota was hands down the most knowledgeable Sales and Leasing Consultant we have met to date. We spent several weeks at multiple dealers and Alexis proved to be the friendlie More

by dmunroe73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Williams
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Jul 12, 2025 -

Jim Ellis Toyota of McDonough responded

We are thrilled to hear about your positive experience with Alexis at Jim Ellis Toyota! We pride ourselves on having knowledgeable and friendly staff to assist our customers. Thank you for choosing us and we hope to work with you again in the future.

July 07, 2025

Shanya was friendly and efficient, making my visit to the Toyota dealership a breeze. Her positive attitude and attention to detail really stood out! More

by Ricky
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the kind words, we are thrilled to hear that Shanya provided you with top-notch service during your visit to our Toyota dealership. We strive to make every experience a positive one and we appreciate you taking the time to share your experience. Thank you for choosing us! #TeamToyota

July 05, 2025

Janyla and this team gave excellent customer service and support. Thank you all for everything More

by sedrekaogletree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janyla
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Jul 07, 2025 -

Jim Ellis Toyota of McDonough responded

We are thrilled to hear that our team provided excellent customer service and support for you! Thank you for choosing our business, we appreciate your support.

July 05, 2025

Very easy to work with. I got what I wanted in the price range I was looking for. Hopefully won't have to buy a car again but if I do this will be the first place I go. More

by Lavetta O
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janyla Gunnerson
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Jul 07, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the fantastic review! Our goal is to make car buying a hassle-free experience with competitive pricing. We hope to see you again in the future!

July 05, 2025

Amazing place to find what you want! They go above and beyond thanks so much More

by carolnix7669
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! It brings us joy to hear that we exceeded your expectations. We strive to always go above and beyond for our customers. Come back anytime!

July 04, 2025

Syn was a great sales person and if I was I just reviewing her it would be 5 stars. However, Brian in finance raised my interest rate just because I didn’t add any extra warranties. That is one of t More

by noahmartinez14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Ogoo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremaine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience. We apologize for any frustration caused by our finance team. We will address this issue immediately to ensure our customers receive the best service possible. Your feedback is greatly appreciated.

July 03, 2025

Súper buena la atención de Carlos Díaz me ayudó a conseguir el carro que quería gracias por la ayuda Dios lo bendiga More

by Edwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, we are thrilled to hear about your positive experience with Carlos! We strive to provide excellent customer service and we are delighted to have helped you find your desired car. Blessings to you and Carlos! 🙏

July 01, 2025

Shanya Alexandra was very easy to work with and made my car selling process quick and smooth! I was in and out in no time. More

by Sashadb
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We are thrilled to hear that Shanya provided you with such a great experience. Our team is dedicated to making the car selling process as quick and smooth as possible for all of our customers. We appreciate your feedback and hope to see you again soon! #satisfiedcustomers #easysellingprocess

June 30, 2025

Amari Holland was super helpful in assisting us in selling our car! Thank you so much. More

by Frickerlauren98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave us a review! We are thrilled to hear that Amari provided excellent service during your car selling process. We appreciate your business and hope to work with you again in the future.

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