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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,420 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,420 reviews

September 02, 2024

Easiest car buying experience! Will be back for our next vehicle! Hudson is the best! More

by kristiewwilder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that Hudson made your car buying experience easy and enjoyable. We look forward to helping you with your next vehicle purchase and continuing to provide excellent service. See you next time!

September 02, 2024

Had an amazing time selling my Tacoma with Shanya! She got me the price that was guaranteed and made the process as easy as it could be thanks again. More

by Michael Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your positive experience! We're thrilled to hear that Shanya made the process of selling your Tacoma smooth and fulfilled the price guarantee. We appreciate your kind words and are glad to have made your experience as easy as possible. If you need anything in the future, we're here to help. Thanks again for choosing us!

September 02, 2024

Leon is the best sales person I ever had the privilege of being in company of . He cares about his customers and makes sure that we get the best deals there is to have . I appreciated his patience and resili More

by Jessyblanco731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review! We're delighted to hear about your exceptional experience with Leon. His dedication to caring for customers and ensuring you get the best deals perfectly reflects our commitment to service. We're thrilled that his patience and resilience helped you find exactly what you needed. We appreciate your kind words and are proud to have Leon as part of our team. We look forward to continuing to serve you with the same level of excellence in the future!

September 01, 2024

Excellence job. Hudson is my salesman every time I need to buy a Toyota. Thank you Hudson. More

by malcarter75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review! We're thrilled to hear that Hudson has consistently provided you with excellent service, making him your go-to salesman for every Toyota purchase. We appreciate your loyalty and look forward to continuing to serve you in the future. Thank you for choosing us, and thanks to Hudson for making each experience a great one!

August 31, 2024

A great family dealership. Would highly recommend Leon to anyone in the market for a Toyota. More

by Sami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words and recommendation! We're thrilled to hear that you had a great experience with Leon and consider us a family dealership. We strive to make every visit welcoming and helpful, and it's wonderful to know Leon helped you find what you were looking for. We appreciate your support and look forward to serving you and anyone you recommend in the future! Safe travels!

August 31, 2024

If I was asked on who to recommend for help with purchasing a new vehicle, I would recommend David Washington. Throughout the process, he was very knowledgeable with explaining all of the car’s feat More

by danielmike855
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your recommendation and for sharing your experience with David! We're thrilled to hear that he provided important detailed information about your vehicle and guided you wisely on your purchase options. It's great to know he ensured you got everything you needed without any unnecessary extras. Your feedback is valuable, and we look forward to continuing to provide you and others with excellent service. We hope to see you again soon!

August 31, 2024

great actitude great customer service very emphatic, help with every concern at a detailed level of communication More

by Juancarlosbelen97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're thrilled to hear that you experienced great customer service characterized by empathy and attention to detail. Our team is dedicated to addressing every concern thoroughly to ensure you feel confident and well-informed. We appreciate your recognition and look forward to continuing to provide you with excellent service in the future!

August 29, 2024

Danny was exceptional and knowledgeable in helping me find the Perfect Car! I came in today and did not know if I was going to even get a car! I did with his exceptional knowledge and customer service! H More

by Drea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Teague
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Danny. His dedication to providing knowledgeable and exceptional customer service is what we strive for every day. We're glad he could assist you in finding the perfect car and answer all your questions thoroughly. We'll be sure to pass your kind words on to Danny. We look forward to welcoming you back in the future, and thank you for choosing us for your automotive needs!

August 28, 2024

O.M.G MY SALES LADY ALEX J IS THE BEST. SHE ANSWERED EVERY QUESTION, HELPED WHERE EVER SHE COULD TO GET ME IN MY NEXT CAR. IF YOU ARE LOOKING TO BUY YOUR NEXT VEHICLE PLEASE GO SEE ALEX J @ JIM ELLIS TO More

by Ivory.mcd
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your enthusiastic feedback! We're thrilled to hear about your positive experience with Alex here with us at Jim Ellis Toyota. Her dedication to answering questions and helping customers find their next car is exactly what we strive for. We appreciate your recommendation and look forward to continuing to provide excellent service. Please come see us again soon!

August 27, 2024

Brian was Absolutely amazing salesman! Super patient and helpful. Very respectful and personable. Glad I was able to meet him and do business with him. More

by Troy González Mazzone
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with Brian! We're delighted to hear that he provided you with patient, helpful, and respectful service. It's wonderful that he made a positive impression and made your car-buying experience enjoyable. We appreciate your feedback and are glad you chose to do business with us. We look forward to assisting you again in the future!

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