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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,420 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,420 reviews

September 27, 2024

Mr. Toussaint was absolutely wonderful to work with. He provided phenomenal customer service and has gained repeat customers!! More

by Kristian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that Mr. Toussaint provided such phenomenal customer service. We're grateful to have earned your trust, and we're excited to welcome you back as repeat customers! See you next time!

September 27, 2024

Hudson is a great salesperson! ! We enjoyed working with him for my husband’s car. More

by pagecurlee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review! We're so happy to hear that Hudson made your car-buying experience enjoyable. It was a pleasure working with you and your husband, and we appreciate your trust in us. We look forward to helping you again in the future!

September 26, 2024

Mr. Poole and his colleagues at Jim Ellis Toyota of McDonough treated me with the utmost respect and took the time to listen to my concerns and budget. He was very professional and helpful, pleasant an More

by Mangaroo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that Mr. Poole and the team provided you with such respectful and attentive service. It's great to know they listened to your needs and ensured a positive experience. We appreciate your recommendation and look forward to serving you again!

September 26, 2024

The dealership was very responsive and extremely helpful throughout the entire process. They made it easy and hassle-free. More

by DG
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We’re glad to hear that our team was responsive and helpful throughout your experience. Providing a hassle-free and seamless process is always our goal. We appreciate your business and look forward to serving you again!

September 25, 2024

Dani and the entire team was pleasant and attentive. Helped us find the perfect vehicle More

by rhondaturpin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We’re delighted to hear that Dani and the team were attentive and helped you find the perfect vehicle. Enjoy your new car, and we appreciate your business!

September 23, 2024

Exceptional Service and Unmatched Experience at Jim Ellis Toyota! I recently had the pleasure of purchasing a vehicle from Jim Ellis Toyota, and I cannot express enough how impressed I am with the e More

by Idan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review of Jim Ellis Toyota! We're thrilled to hear that our team provided knowledgeable and pressure-free service, helping you find the perfect vehicle. Your satisfaction and trust mean a lot to us. We appreciate your recommendation and look forward to assisting you in the future. Enjoy your new car!

September 23, 2024

Carlos was very helpful, kind, and reasonable! Most shoppers worry about being pushed towards a purchase they can’t afford—no need to worry with Carlos as your salesman! He stayed in my budget and More

by ScarlettPeterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with Carlos! We're thrilled to hear that he provided helpful, kind, and reasonable service, staying within your budget and ensuring your payments were in the desired range. At Jim Ellis Toyota of McDonough, we strive to make every car-buying experience as comfortable and stress-free as possible. We appreciate your feedback and look forward to serving you again in the future!

September 16, 2024

I recently visited Toyota and was impressed with the exceptional offer I received for selling my truck. The process was smooth, and the staff provided excellent service. A special thank you to Shanya fo More

by Eloynachi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you were impressed with the offer you received and that the process was smooth. Shanya is delighted to have been able to assist and support you throughout the transaction. Your recommendation means a lot to us. If you need anything else, don’t hesitate to reach out. Thanks again for choosing us!

September 16, 2024

Dani was awsome help me get into my all new Rav4 best customer service i ever had when buying a new car. Thank you so much for helping me buy my new Rav4 i love it! More

by cleudalice.castonguay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We're thrilled to hear that Dani provided you with outstanding customer service and helped you get into your new RAV4. It’s wonderful to know you love it, and we’re grateful you chose us for your purchase. If you ever need anything in the future, don’t hesitate to reach out. Enjoy every mile in your new RAV4!

September 14, 2024

Very professional and helpful with allowing us to know that Toyota has their own insurance company, which after checking it out can safe us hundreds of dollars. I would definitely recommend him as a poi More

by Nicoletyson57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your excellent feedback! We’re thrilled to hear that our team provided you with professional and helpful service, and that you found the information about Toyota’s insurance options valuable. We appreciate your recommendation and kind words about our customer service. If you need any further assistance or have more questions, feel free to reach out. We look forward to assisting you again in the future!

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