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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,030 Reviews

1,030 Reviews of Jim Ellis Mazda Marietta - Service Center

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October 04, 2018

Great service Went there for 2 recalls. Very friendly. Great waiting area. Fast service. Definitely would go again. Will recommend to others. Thought it was going More

by GABRIELA0733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 04, 2018

10 years of A-1 Excellent service from Jim Ellis I have had the pleasure of excellent service in sales and maintenance with Jim Ellis Mazda for 10 years. They have always been honest and customer ori More

by JHart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests! We appreciate your continued business with us, and we're looking forward to your next visit!

October 03, 2018

front stuf not very welcome . He didnt offer a car while my car will get fixed he said isnt available, 5 min later when i complain wiht the manager the car just apears . my first More

by REGINACMTEIXEIRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Aldridge
Oct 22, 2018 -

Jim Ellis Mazda Marietta responded

Hello, thank you for leaving feedback about your experience with our team at Jim Ellis Mazda Marietta. We take every review seriously and work tirelessly to provide great service and value to our customers. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 445-8534 when you have a chance. Thank you, and we look forward to hearing from you.

October 03, 2018

Great! I enjoyed my first maintenance visit with Jim Ellis. Eddie was sharp and accommodating. The waiting area was comfortable and excellent for someone w More

by octavais
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your first service experience with us, Octavais! If you're ever in need of more help, please let us know!

October 03, 2018

Excellent Service All of my questions were answered in great detail. Went in for my 10K maintenance yet I had some questions. Excellent response to all-Pleased! More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Gallagher
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you have any further questions!

October 02, 2018

Great Service was quick and reasonable, and the facilities were nice and clean. Made a chore an positive experience. Would recommend to all Mazda owners in More

by AGALDERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Uko
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

October 02, 2018

Expensive The dealer was ok but the cost of an oil change and tire rotation was excessive. I will go to another dealer in the future. More

by Bobo13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Oct 22, 2018 -

Jim Ellis Mazda Marietta responded

Thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the chance to talk to you further so please do call us at (888) 445-8534 at your earliest convenience. We hope to hear from you.

October 02, 2018

Doug is the best! If you get service at the Marietta location be sure to ask for Doug. He is the best and really helps you understand the service you need as well as pl More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Hello, thank you so much for your positive comments about Jim Ellis Mazda Marietta! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

October 02, 2018

Service Visit Work was done to my satisfaction. Everyone is friendly and informative. Suggestions were made for future reference. The car looked and drove beauti More

by HOWDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maclennan, Doug Aldridge
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Howdi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

October 02, 2018

Oil Change Eddie Goines remains outstanding as a service adviser; the service provided was outstanding. I will continue to return to Jim Ellis for service in the More

by RONNANDGAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Mazda Marietta. Please let us know if there is ever anything else we can do for you! Safe travels!

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