Jim Ellis Mazda Marietta - Service Center

Very Good I have been very happy with the sales team, and now with the service department. This is my second car I've purchased at Jim Ellis and when I am ready I have been very happy with the sales team, and now with the service department. This is my second car I've purchased at Jim Ellis and when I am ready for another car I will return to Jim Ellis Mazda. More

Excellent service, friendly and helpful staff. Excellent service friendly, helpful, and knowledgeable staff. Eddie let me know how long it would take, why the items were needed and the total cost. Excellent service friendly, helpful, and knowledgeable staff. Eddie let me know how long it would take, why the items were needed and the total cost. Got a call when the car was ready, and all went well!! More

Wonderful Service and Waiting Area Everything is wonderful except for the woman at check out. Believe her name is Robin. Always has a bad and unprofessional attitude with everything. N Everything is wonderful except for the woman at check out. Believe her name is Robin. Always has a bad and unprofessional attitude with everything. N More

Work was completed in a timely matter. So far my car is running good. Everything that was done to my car was explained to me. Terrence was professional and kept me updated on the progres So far my car is running good. Everything that was done to my car was explained to me. Terrence was professional and kept me updated on the progress of the work. More

Eddie Goins was great as always!! I can feel safe knowing Pa Great service with Eddie Goins and Patrick Bowser!! These guys are great! I always come to them knowing my car is safe! Thank you so much! Great service with Eddie Goins and Patrick Bowser!! These guys are great! I always come to them knowing my car is safe! Thank you so much! More

Svc review Arrived slightly late due to traffic, but was seen as soon as I arrived estimate was given and final total came in slightly under estimate. Job finish Arrived slightly late due to traffic, but was seen as soon as I arrived estimate was given and final total came in slightly under estimate. Job finished ahead of schedule. Overall. experience was excellent More

Best Mazda Dealer in Metro Atlanta They got the issues with my car taken care of quickly. There was one rattle that I can reproduce, but they would not fix it because they could not he They got the issues with my car taken care of quickly. There was one rattle that I can reproduce, but they would not fix it because they could not hear it while driving, which was frustrating. This is a rattle that is well known in the Miata community. More

First Oil change Everyone was friendly and welcoming. Great experience overall. The only glitch that could use improvement is this: When I bought my CX-5, the sal Everyone was friendly and welcoming. Great experience overall. The only glitch that could use improvement is this: When I bought my CX-5, the sales guys said I receive the free first oil change at FIVE thousand miles. And the notification on the screen counted down to 5k miles and said “due for service”. But upon arriving at Jim Ellis Mazda, the Service Rep said that was incorrect, I should have it done at SEVEN thousand or 7,500 miles. He suggested I come back - but sorry, I’m busy and made arrangements. He was just thinking it would save me my free oil change for a few thousand more miles, trying to help me out. But - had I known this earlier, I may have considered it. You might want to look into this Disconnect between the sales and service areas re: first oil change. Is it 5k or 7k? What does Mazda recommend? Thanks, Larry More

VIP swrvice I was immediately taken care of as I entered the service area. I told them my car problem, they completely checked my car then showed be to waiting ar I was immediately taken care of as I entered the service area. I told them my car problem, they completely checked my car then showed be to waiting area. My service advisor soon came to tell me what repairs were needed and other recommended services. Friendly conversation, good advice, he answered my questions. I was able to quickly have all work done while I waited. More

Quick, friendly service and awesome waiting area! Very efficient service and personable, professional employees.... and they serve with a smile!! I really liked the waiting area which had a quiet sect Very efficient service and personable, professional employees.... and they serve with a smile!! I really liked the waiting area which had a quiet section. Also had nice coffee and snacks. I was very comfortable while waiting. Check out was easy. They also washed my car for free. All the way around, I give it 5 stars. More