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Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,030 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,030 Reviews of Jim Ellis Mazda Marietta - Service Center
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March 22, 2019
Helpful not pushy We describe what we need and it happens only as necessary. When we ask a question, we get a straight answer. Simple as that. Pleasant waiting area. We describe what we need and it happens only as necessary. When we ask a question, we get a straight answer. Simple as that. Pleasant waiting area. More
by STEVENREED2241
Verified CustomerEmployees Worked With
Doug Aldridge
March 22, 2019
Great service! Doug is always super friendly and helpful in determining the best options for taking care of my service needs. He always goes the extra mile! Doug is always super friendly and helpful in determining the best options for taking care of my service needs. He always goes the extra mile! More
by Jkt8150
Employees Worked With
Doug Aldridge
March 21, 2019
We had our detours but I do appreciate them. It was rocky at first, received some attitude but in the end I did receive the help I needed. Thanks to Pete taking the time! It was rocky at first, received some attitude but in the end I did receive the help I needed. Thanks to Pete taking the time! More
by MB1
Employees Worked With
Pete Gallagher
March 21, 2019
Excellence Pete is wonderful and truly cares. He made every effort to assist me with my vehicle, my rental, and overall my personal need. He is wonderful!!! Pete is wonderful and truly cares. He made every effort to assist me with my vehicle, my rental, and overall my personal need. He is wonderful!!! More
by HEATHERB1005
Employees Worked With
Peter Uko
March 21, 2019
Great experience Eddie always delivers great customer service and quality work. Was in and out in 45 minutes. He always explains the work being done and tries to save Eddie always delivers great customer service and quality work. Was in and out in 45 minutes. He always explains the work being done and tries to save on cost where he can. More
by JAYVR20
Employees Worked With
March 19, 2019
Customer Service Drove almost 40 miles & passed other dealerships along the way, worth it for the excellent customer service I received. Will be back for future servic Drove almost 40 miles & passed other dealerships along the way, worth it for the excellent customer service I received. Will be back for future services. More
by Ruby@2019
March 18, 2019
Once again..... I’m very pleased. excellent service! Eddie has taken care of my needs concerning my Mazda and is candid as to what needs to be done and how soon it needs to be done. excellent service! Eddie has taken care of my needs concerning my Mazda and is candid as to what needs to be done and how soon it needs to be done. More
by EL.JEFE0624
Employees Worked With
March 18, 2019
Engine mount repair Excellent customer service from the front desk to receiving my keys back. I was treated with the utmost respect and courtesy. Everyone was pleasant an Excellent customer service from the front desk to receiving my keys back. I was treated with the utmost respect and courtesy. Everyone was pleasant and kind. More
by lori.rivers
March 15, 2019
Could not assist with my particular issue. My 99 miata is experiencing issues passing IM codes becoming ready. Service department not able to assist because of modifications. There was also a p My 99 miata is experiencing issues passing IM codes becoming ready. Service department not able to assist because of modifications. There was also a place on the front bra where someone apparently scraped against something yellow. I guessing a balester or pole painted safety yellow. Didn't even drive it through the bay, parked it outside after it took them quite some time to find it. No one accompanied me out to look over the car. Very disappointed. More
by Ken111
Employees Worked With
Name not listed.
March 14, 2019
Recall Work Called & made appt. Arrived on time. My CX-9 was taken immediately. Was seated in the waiting area. Tech Mgs. came out & reviewed reason I was there. Called & made appt. Arrived on time. My CX-9 was taken immediately. Was seated in the waiting area. Tech Mgs. came out & reviewed reason I was there. After a timely wait my Mazda was ready. I signed the paperwork & was on my way. Only regret, no one tried to sell me a new Mazda. More
by SANTASTEVE
Employees Worked With
Sorry, I don't remember the names.
