Jim Ellis Mazda Marietta - Service Center

Oil change /service Service center was clean and customer service great. Car was washed and swept when I picked up as well . Service center/customer service has got bett Service center was clean and customer service great. Car was washed and swept when I picked up as well . Service center/customer service has got better over the past 6 months. More

Professional Doug and everyone at service center professional, knowledgeable, courteous and efficient. They are always patient and kind; informative. If they don’t Doug and everyone at service center professional, knowledgeable, courteous and efficient. They are always patient and kind; informative. If they don’t know something; they research and find out More

Every one was great thanks I like taking my car there tell me like it is and apperacte that and thanks again I am very proud of my car of my car I like taking my car there tell me like it is and apperacte that and thanks again I am very proud of my car of my car More

Best service ever I went in with intentions of spending an arm and a leg. After speaking with one of their specialists the things I thought I needed for my car isn't th I went in with intentions of spending an arm and a leg. After speaking with one of their specialists the things I thought I needed for my car isn't the issues I needed fixed and the car has a lot more options and tools I didn't know about. The waiting area has a lot of snacks, drinks and charging stations which will make it easier to use phones or laptops. Even private rooms for you to wait in. You can test drive anything just to waste some time. But all this said I tried to get in contact with their specialists after I left but he never got back to me. That why they got a 4 star....lol More

Airbag recall and general service. My wait wasn’t very long considering all that needed to be done. Doug, as always, was friendly, funny, and helpful. He took great care of me and answe My wait wasn’t very long considering all that needed to be done. Doug, as always, was friendly, funny, and helpful. He took great care of me and answered all of my questions. I would highly recommend this service center and continue to bring my vehicle here for all of its service needs. More

Recall and Oil Change They got me in efficiently and got me out effectively at the end of the day and I beat traffic getting home! Thank you for helping me. They got me in efficiently and got me out effectively at the end of the day and I beat traffic getting home! Thank you for helping me. More

Window repaired I stopped in without an appointment because my window had stuck half way up. They got me right in and all fixed up and on my way with a working window I stopped in without an appointment because my window had stuck half way up. They got me right in and all fixed up and on my way with a working window in a very short time More

Air Bag sensor was not working properly on the passenger seat. Said the air bag was turned off when I sat in the seat and I weight 120 pounds!! Not safe!!! Joe was not working properly on the passenger seat. Said the air bag was turned off when I sat in the seat and I weight 120 pounds!! Not safe!!! Joey Tucker had the patience to listen to me, give me a loaner while they figured it out, and had it fixed the next day. More

Always Awesome Jim Ellis dealership is awesome. My service manager (Eddie Goines) is always on top of things that I need for my car. Doug is also a great service man Jim Ellis dealership is awesome. My service manager (Eddie Goines) is always on top of things that I need for my car. Doug is also a great service manager. The mechanics always do a superb job on my car. I've owned 3 Mazdas and working on number 4. I have about 350,000 miles on my car and it's all due to the superb team at Mazda working together with me. I will always buy Mazdas for this reason. They have my loyalty and respect. More

Customer Service Doug was very accommodating and great to deal with, so was the other staff. The waiting area was nice too, the complimentary drinks and snacks made th Doug was very accommodating and great to deal with, so was the other staff. The waiting area was nice too, the complimentary drinks and snacks made the wait go by fast. More