Jim Ellis Mazda Marietta - Service Center

Outstanding Service This place is really great, I use it for scheduled maintenance. Quick service, ride to work and back while the car is being worked on. Nice people, gr This place is really great, I use it for scheduled maintenance. Quick service, ride to work and back while the car is being worked on. Nice people, great attitude. Thank you. More

Always a pleasure. Friendly and courteous staff. The premises are immaculate. The waiting area is comfortable with plenty of drinks and snacks. Having service done on Friendly and courteous staff. The premises are immaculate. The waiting area is comfortable with plenty of drinks and snacks. Having service done on my car is a pleasant experience. More

Sales great / Service rather poor The salesman (Mike) and the finance guy ( Chris) we’re superior to all I have felt with in the past. The service was not so good, can not and would no The salesman (Mike) and the finance guy ( Chris) we’re superior to all I have felt with in the past. The service was not so good, can not and would not recommend. More

Amazed in Auburn! This is our second service at Jim Ellis Mazda in Marietta, GA. Our service writer, Doug was aware that our service would be a few hours. We were provi This is our second service at Jim Ellis Mazda in Marietta, GA. Our service writer, Doug was aware that our service would be a few hours. We were provided a loaner so that we could get lunch in the area. He even helped secure our carseat! Doug was stellar! We have decided that we will purchase our next Mazda from Jim Ellis Mazda Marietta! Thank you Doug Aldridge, mechanics, & Service Department! KDaniel More

Fantastic. I’ll be back in 5000 miles Eddie took fantastic care of me. He was friendly and professional, and he kept me updated in a timely fashion in regards to additional work and pricin Eddie took fantastic care of me. He was friendly and professional, and he kept me updated in a timely fashion in regards to additional work and pricing. He was prompt in returning calls. All around a great experience. More

Doug Rocks! Be sure to ask for Doug, he is the best! He really tries to make it fit within your budget. He always has ideas about how to get the more expensive wo Be sure to ask for Doug, he is the best! He really tries to make it fit within your budget. He always has ideas about how to get the more expensive work done where it doesn't damage your wallet too badly More

Recall? Not likely. I was told that I had a recall. When I dropped off the car I experienced personal service. An hour later I was called and had a long list of repairs. I was told that I had a recall. When I dropped off the car I experienced personal service. An hour later I was called and had a long list of repairs. My recall was not in the list. I was told that my car would be available in a few hours. The problem was originally I was told my recall would be a few days to address. I feel like I was not helped. I will think twice next time I look to service my vehicle at Jim Ellis. More

Like how they explained what my vehicle needed First time at Marietta Mazda and Service was good. Eddie explained everything to me regarding what my vehicle needed. He sat down and picked what serv First time at Marietta Mazda and Service was good. Eddie explained everything to me regarding what my vehicle needed. He sat down and picked what services he recommended for me. Kept me posted with time of how long. Eddie was very friendly. More

Recall Eddie was really friendly. He didn’t pressure me to get everything fixed on my car although he did share with me the urgency in getting the work done. Eddie was really friendly. He didn’t pressure me to get everything fixed on my car although he did share with me the urgency in getting the work done. Everyone worked as a team. More

$72 oil change My daughter had a scheduled appointment for a routine oil change. It took over an hour to complete and then they charged her $72. Last time I use the My daughter had a scheduled appointment for a routine oil change. It took over an hour to complete and then they charged her $72. Last time I use the dealer for anything other than mandatory service to keep the warranty valid. You would think they would treat customers who purchased the car from them better. More