Jim Ellis Mazda Marietta - Service Center

Great staff! Great, responsive staff. They take their time, do their research into pricing and options, and patiently explain everything. Eddie returns calls prom Great, responsive staff. They take their time, do their research into pricing and options, and patiently explain everything. Eddie returns calls promptly and helps secure a car to borrow if needed. More

Another good service This is the fourth time going to Marietta Mazda and I had nothing but good service. Eddie Goings knew what I was there for, he kept me up to date abou This is the fourth time going to Marietta Mazda and I had nothing but good service. Eddie Goings knew what I was there for, he kept me up to date about the status of my car and was out of there within a reasonable time frame. This has still been the best Mazda dealership I have went to so far in the state of Georgia. More

Overall experience My experience with Jim Ellis Mazda has always been top notch. Always greeted with a smile and a “Good Morning/Afternoon. I there is something needed My experience with Jim Ellis Mazda has always been top notch. Always greeted with a smile and a “Good Morning/Afternoon. I there is something needed other than what I come in for they make sure to contact me as soon as possible. More

Great Service The service and parts staff are fantastic and very helpful as usual. The service department got my car in and out in a timely manner as promised. I wi The service and parts staff are fantastic and very helpful as usual. The service department got my car in and out in a timely manner as promised. I will definitely be back. More

Very nice lobby. First time at the new lobby. Love it! Was there for a recall on the wiper. Glad that I was able to have service on Memorial Day. First time at the new lobby. Love it! Was there for a recall on the wiper. Glad that I was able to have service on Memorial Day. More

Quick and easy 😀 I dropped my 2018 Mazda 6 Touring off and picked it up within about an hour. Everyone was very pleasant and knowledgeable. I will be back. I dropped my 2018 Mazda 6 Touring off and picked it up within about an hour. Everyone was very pleasant and knowledgeable. I will be back. More

Great service and fair pricing Doug Aldridge is a great service writer. He seemed to know exactly what the trouble with the brakes was before a technician even looked at the car. He Doug Aldridge is a great service writer. He seemed to know exactly what the trouble with the brakes was before a technician even looked at the car. He was right. Loaner car provided because we also had some other issues and recalls taken care of. Everything is perfect after the first visit. Got the car back very quickly. They even washed it for us. Tremendous customer service. More

great staff very friendly Have dealt with Jim Ellis Mazda for years. Staff excellent and friendly. Takes care of car maintenance with excellent service. Wait time is usual Have dealt with Jim Ellis Mazda for years. Staff excellent and friendly. Takes care of car maintenance with excellent service. Wait time is usually good. Coffee helps. Thank you to everyone. More

Great, quick service Been coming here for years and Doug always gets me in and out as fast and inexpensively as possible. He’s good at explaining what needs to be done and Been coming here for years and Doug always gets me in and out as fast and inexpensively as possible. He’s good at explaining what needs to be done and presenting options if there are any. Everybody in the department is friendly. Bonus points for free loaners. More

Recall Josh and his helper (I forgot his name) were very helpful. I almost never came back because of a previous person there. Now that I know Josh is goi g Josh and his helper (I forgot his name) were very helpful. I almost never came back because of a previous person there. Now that I know Josh is goi g to stay for long time. I will come back to this Mazda dealership. He was very knowledgeable and made me feel comfortable leaving my car there! Thanks guys!! More