Jim Ellis Mazda Marietta - Service Center

Great Experience Service department is always excellent. Doug Aldrige is always courteous., very through and best customer service always. Quality work always and e Service department is always excellent. Doug Aldrige is always courteous., very through and best customer service always. Quality work always and entire staff is always great ! More

Above and beyond Service guys always go above and beyond!! This is why I purchased Mazda again after having driven one for 12 years. Appreciate all yall do :0) Service guys always go above and beyond!! This is why I purchased Mazda again after having driven one for 12 years. Appreciate all yall do :0) More

Expensive Repairs Eddie did a great job in the service department a little taken back by the extensive price of the repairs. 13 year old Miata, repair was = to the va Eddie did a great job in the service department a little taken back by the extensive price of the repairs. 13 year old Miata, repair was = to the value More

Always great service Friendly and efficient when getting my oil changed or minor problems fixed on my Mazda 6. Eddie went above and beyond and was going to put my new hub Friendly and efficient when getting my oil changed or minor problems fixed on my Mazda 6. Eddie went above and beyond and was going to put my new hub caps on that I had purchased else where. He is not Pushy and does not try to sell me other things. More

Recall of windshield wiper motor. The recall prompted a tire rotation, oil and filter changes, replacement of battery in keyless ignition switch. All was done along with a car wash and The recall prompted a tire rotation, oil and filter changes, replacement of battery in keyless ignition switch. All was done along with a car wash and interior cleaning in 2+ hours. Doug kept me up to date and suggested an additional filter change with returned the interior air quality to fresh. The experience was consistent with what I’ve had over the last 30 years with four Mazdas. More

Pleased with service As always the service Dept at Jim Ellis Marietta was a delight to deal. Friendly and knowledgeable they get you in and out in a timely manner. As always the service Dept at Jim Ellis Marietta was a delight to deal. Friendly and knowledgeable they get you in and out in a timely manner. More

Excellent service! My car was subject to two recalls; one I knew about and one that had not been brought to my attention. Both were repaired; a total maintenance check o My car was subject to two recalls; one I knew about and one that had not been brought to my attention. Both were repaired; a total maintenance check of all systems was also performed, which gave me a tremendous sense of confidence. And ...Eddie remedied a "problem" with my spare key fob, by simply inserting the battery correctly 😂. I left with a safe, clean car - inside and out; and a tutorial on how to properly insert a battery into the fob - which tickled my friends. Thanks for everything! More

Stellar customer service! Been going to Jim Ellis for 10 years. I have tried others but none can hold a candle to JEM. Eddie Goines keeps his word! Been going to Jim Ellis for 10 years. I have tried others but none can hold a candle to JEM. Eddie Goines keeps his word! More

Took care of me and my car I had a part of the fender above the right rear tire come off on the highway after hitting debris. Joshua received my car and explained the length of I had a part of the fender above the right rear tire come off on the highway after hitting debris. Joshua received my car and explained the length of time it would take and what would be done. Not only did he get it fixed correctly, but it was also finished earlier than expected. Joshua was very cordial and I would gladly bring my mazda back to this dealership again More

Continues to Amaze! This dealership and Mazda as a whole continue to amaze me. Leased my car through here in January and just finished up a service visit for oil. Each ti This dealership and Mazda as a whole continue to amaze me. Leased my car through here in January and just finished up a service visit for oil. Each time the staff is friendly and knowledge. They’re never pushy or fighting for an up sell- it is obvious they have a passion for their job. More