Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,030 Reviews of Jim Ellis Mazda Marietta - Service Center
Expensive Repairs Eddie did a great job in the service department a little taken back by the extensive price of the repairs. 13 year old Miata, repair was = to the va Eddie did a great job in the service department a little taken back by the extensive price of the repairs. 13 year old Miata, repair was = to the value More
Always great service Friendly and efficient when getting my oil changed or minor problems fixed on my Mazda 6. Eddie went above and beyond and was going to put my new hub Friendly and efficient when getting my oil changed or minor problems fixed on my Mazda 6. Eddie went above and beyond and was going to put my new hub caps on that I had purchased else where. He is not Pushy and does not try to sell me other things. More
Recall of windshield wiper motor. The recall prompted a tire rotation, oil and filter changes, replacement of battery in keyless ignition switch. All was done along with a car wash and The recall prompted a tire rotation, oil and filter changes, replacement of battery in keyless ignition switch. All was done along with a car wash and interior cleaning in 2+ hours. Doug kept me up to date and suggested an additional filter change with returned the interior air quality to fresh. The experience was consistent with what I’ve had over the last 30 years with four Mazdas. More
Pleased with service As always the service Dept at Jim Ellis Marietta was a delight to deal. Friendly and knowledgeable they get you in and out in a timely manner. As always the service Dept at Jim Ellis Marietta was a delight to deal. Friendly and knowledgeable they get you in and out in a timely manner. More
Excellent service! My car was subject to two recalls; one I knew about and one that had not been brought to my attention. Both were repaired; a total maintenance check o My car was subject to two recalls; one I knew about and one that had not been brought to my attention. Both were repaired; a total maintenance check of all systems was also performed, which gave me a tremendous sense of confidence. And ...Eddie remedied a "problem" with my spare key fob, by simply inserting the battery correctly 😂. I left with a safe, clean car - inside and out; and a tutorial on how to properly insert a battery into the fob - which tickled my friends. Thanks for everything! More
Stellar customer service! Been going to Jim Ellis for 10 years. I have tried others but none can hold a candle to JEM. Eddie Goines keeps his word! Been going to Jim Ellis for 10 years. I have tried others but none can hold a candle to JEM. Eddie Goines keeps his word! More
Consistently good service I drive all the way from Perry,GA to get service from Jim Ellis. Why?? It is because I value getting it right the first time. They listen to me and I drive all the way from Perry,GA to get service from Jim Ellis. Why?? It is because I value getting it right the first time. They listen to me and make recommendations on that. Also,I have a good rapport with the techs so we talk a little when we are getting coffee. I also see the techs do talk to other customers so it puts them at ease that we are friendly. More
Took care of me and my car I had a part of the fender above the right rear tire come off on the highway after hitting debris. Joshua received my car and explained the length of I had a part of the fender above the right rear tire come off on the highway after hitting debris. Joshua received my car and explained the length of time it would take and what would be done. Not only did he get it fixed correctly, but it was also finished earlier than expected. Joshua was very cordial and I would gladly bring my mazda back to this dealership again More
Continues to Amaze! This dealership and Mazda as a whole continue to amaze me. Leased my car through here in January and just finished up a service visit for oil. Each ti This dealership and Mazda as a whole continue to amaze me. Leased my car through here in January and just finished up a service visit for oil. Each time the staff is friendly and knowledge. They’re never pushy or fighting for an up sell- it is obvious they have a passion for their job. More
Consistent Always consistent with the service provided and cuatoner service is always excellent hands down. We usually come up with a game plan. Never been up-so Always consistent with the service provided and cuatoner service is always excellent hands down. We usually come up with a game plan. Never been up-sold on anything that I don’t actually need. This is the best dealership I’ve ever been too. I mean it. More