Jim Ellis Mazda Marietta - Service Center

Professionalism bat it's finest Is being the first time Mazda driver, the service did I receive is above and beyond. I've never waited more than an hour and I also get a watch whenev Is being the first time Mazda driver, the service did I receive is above and beyond. I've never waited more than an hour and I also get a watch whenever I get a oil change. Sitting area is nice and fancy it also makes it experience more pleasurable More

Service Cost was higher than my last oil change and tire rotation. Will shop in the future for better prices. I do not like this section of the review!. Cost was higher than my last oil change and tire rotation. Will shop in the future for better prices. I do not like this section of the review!. More

Four hours for a 45 minute cargo net install Went in to install a cargo net in my brand new Mazda 6. Was told when I made appointment that it would only take 45 minutes. I was there 4 hours! I wa Went in to install a cargo net in my brand new Mazda 6. Was told when I made appointment that it would only take 45 minutes. I was there 4 hours! I was there almost 2 before service advisor came out to tell me why delay: a hook was broken and they had to go warehouse for another, but then additional issues with putting in bolts for hooks in trunk. He did offer me a future free oil change but I said at this speed I wasn’t encouraged to come back for something I could done close to home in 30 min. Upon getting bill, service advisor did end up giving me net and touch-up paint I ordered free, but I had to ask for that which seemed a given after 4 hours. I doubt I return. Used to be better, but past two visits have not gone well. More

Consistency Every time I have used the service center for maintenance, I have received professinal and courteous service. Eddie has been a great resource in keepi Every time I have used the service center for maintenance, I have received professinal and courteous service. Eddie has been a great resource in keeping my Mazda running after eight years from my purchase.wirh them. More

In and out quickly Went recently for recall work. They are a friendly bunch. The work was done faster than I expected. Answered my questions. The new building is nice as Went recently for recall work. They are a friendly bunch. The work was done faster than I expected. Answered my questions. The new building is nice as well. No complaints here! I've trusted them with my cars for years now. More

Above and beyond Willing to do whatever it takes for customers satisfaction. Making sure everything is serviced properly and efficiently. The staff is always nice and Willing to do whatever it takes for customers satisfaction. Making sure everything is serviced properly and efficiently. The staff is always nice and friendly assuring for your return. More

keyfob programming just stopped by to get a replacement keyfob programmed, they checked out my car, washed it, and even took car of a recall all while taking car of my n just stopped by to get a replacement keyfob programmed, they checked out my car, washed it, and even took car of a recall all while taking car of my new fob. thanks! More

Not too long I had to have my airbags replaced because of a recall. I would recommend having an annual service at the dealer. The lobby was nice and comfortable.. I had to have my airbags replaced because of a recall. I would recommend having an annual service at the dealer. The lobby was nice and comfortable.. More

Great Experience Service department is always excellent. Doug Aldrige is always courteous., very through and best customer service always. Quality work always and e Service department is always excellent. Doug Aldrige is always courteous., very through and best customer service always. Quality work always and entire staff is always great ! More

Above and beyond Service guys always go above and beyond!! This is why I purchased Mazda again after having driven one for 12 years. Appreciate all yall do :0) Service guys always go above and beyond!! This is why I purchased Mazda again after having driven one for 12 years. Appreciate all yall do :0) More