Jim Ellis Mazda Marietta - Service Center

Great customer care They really do a good job of keeping you informed about your vehicle and what the cost will be. They are quick to get you in and out the door. They really do a good job of keeping you informed about your vehicle and what the cost will be. They are quick to get you in and out the door. More

Great customer service I came in to address a recall that had not been taken care of by the previous owner(s) of my vehicle. Even though I did not purchase my used vehicle a I came in to address a recall that had not been taken care of by the previous owner(s) of my vehicle. Even though I did not purchase my used vehicle at Jim Ellis they gave me top notch service and treatment. I would highly recommend this dealership. More

Good service, needs shorter wait time The service is great, but when I make an appointment somewhere I don't expect to wait 30 minutes just to drop off my car. I could have signed the The service is great, but when I make an appointment somewhere I don't expect to wait 30 minutes just to drop off my car. I could have signed the paperwork immediately. More

Thorough and professional Eddie is always on the ball and provides great customer service. I had a complication when paying by credit card but we were able to work around it. Eddie is always on the ball and provides great customer service. I had a complication when paying by credit card but we were able to work around it. More

So happy My car broke down and Doug was very helpful with getting me a loaner last minute and getting my car up and running quickly and finding any problems th My car broke down and Doug was very helpful with getting me a loaner last minute and getting my car up and running quickly and finding any problems that maybe didn’t show up immediately. Thanks again! More

5 Star Maintenance Service I appreciate the great customer service and excellent care of my car. I have never had a problem and would definitely recommend this service center. I appreciate the great customer service and excellent care of my car. I have never had a problem and would definitely recommend this service center. More

Great service I was greeted by a friendly customer care rep and waited on promptly. I was very surprised that my first service on my vehicle was free. I was greeted by a friendly customer care rep and waited on promptly. I was very surprised that my first service on my vehicle was free. More

Helpful and efficient Anytime I go in for service, the service department is efficient and helpful. The service is always done well and my car is left clean and ready to go Anytime I go in for service, the service department is efficient and helpful. The service is always done well and my car is left clean and ready to go! More

CX5 First Service Service here is top notch. This is my 5th Mazda, all serviced exclusively at Jim Ellis Mazda Marietta. Everything is always explained well, prices see Service here is top notch. This is my 5th Mazda, all serviced exclusively at Jim Ellis Mazda Marietta. Everything is always explained well, prices seem reasonable and personal service is great. The new waiting area is very well appointed with all the creature comforts one would need while waiting. My service advisor, Doug Aldridge, is great. More

Mazda 3 I did not get an updated mileage sticker for the oil change. The months where changed but not the mileage. My car was not washed or vacuumed I did not get an updated mileage sticker for the oil change. The months where changed but not the mileage. My car was not washed or vacuumed More