Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,030 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,030 Reviews of Jim Ellis Mazda Marietta - Service Center
Sort by
Helpful November 06, 2022
Very pleasant experience - no surprises and in and out in the predicted time frame.Glad I came for the service the predicted time frame.Glad I came for the service More
by shepprod
November 06, 2022
Good experience as usual. Service was completed before the time I was told. Was given some recommendations for my next service, but no pressure to get them done that day. Service was completed before the time I was told. Was given some recommendations for my next service, but no pressure to get them done that day. More
by cathbarb
Employees Worked With
Maron Smith
November 04, 2022
The service was Ala Mode with a glass of milk. Thanks to M. Smith, C. Kerr and N. McDonald. Thanks to M. Smith, C. Kerr and N. McDonald. More
by MURPH1406
Employees Worked With
Chris Kerr, Service Mgr., and Noella McDonald, Service Tech., Becky Blevins, Car Rental, and Barika, Cashier, Maron Smith
October 20, 2022
We went in to get a tire change and they proceeded to take over 2 days to complete it. This was a 2 hour job, completely unacceptable. My friends and I are college students and we missed several class da take over 2 days to complete it. This was a 2 hour job, completely unacceptable. My friends and I are college students and we missed several class days due to this issue. Our technician Ron didn’t even fill out our paperwork properly which was the main reason it took so long. I have never had such terrible service or a less competent staff. Specifically Ron, I would never let that man near my car again if you paid me to. I would give this dealer a zero if it was an option available to me. More
by micahlb2003
Employees Worked With
Ron
October 13, 2022
The service department person who assisted me, Dave, was very efficient and very friendly. He was very communicative. I didn't have to wait long for them to complete the work. I would return to them for any very efficient and very friendly. He was very communicative. I didn't have to wait long for them to complete the work. I would return to them for any additional work on my vehicle. More
by janeway17
Employees Worked With
Dave
October 08, 2022
Staff is friendly. Mechanic contacted me with video and made some suggestion of other maintenance that needs done and let me know that it did not all be done today. Ser Mechanic contacted me with video and made some suggestion of other maintenance that needs done and let me know that it did not all be done today. Service rep then wrote them down for me with a general time frame as well as the cost so I can better plan when to get these things down. There was no “pushing’ repairs on me. More
by di55
Employees Worked With
Maron Smith
October 06, 2022
Excellent treatment from start to finish. In fact as I was ready to leave, the gentleman that washed my car stopped by to make sure everything was satisfactory. It was!!! In fact as I was ready to leave, the gentleman that washed my car stopped by to make sure everything was satisfactory. It was!!! More
by dcdjed
Employees Worked With
Doura??
October 03, 2022
The service center is beautiful, the staff is exceptional, and the work is done relatively quickly. I'm a very satisfied customer. exceptional, and the work is done relatively quickly. I'm a very satisfied customer. More
by johnnie.bradford
Employees Worked With
