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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,030 Reviews

1,030 Reviews of Jim Ellis Mazda Marietta - Service Center

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January 14, 2020

Eddie is best in the business! We are loyal to Mazda because of Eddie. We currently have a cx9 and cx5 because of the great service over the last 20+ years . More

by SQHYNES
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us, Sqhynes! Please let us know if there is ever anything else we can do for you! Safe travels!

January 14, 2020

I was not happy with the service, I felt the sales person was all about his sales.he told me I need tires for the front, and the things I told him to repair oil leak,replace belt and the axecel because I can More

by Stefull7
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Jim Ellis Mazda Marietta responded

Stefull7, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Mazda Marietta. We hope to be of service to you again in the future. Best wishes, Jim Ellis Mazda Marietta

January 11, 2020

Yes, they were great! They directed me to the Body Shop! Very professional and interested in my situation. They went above and beyond! Highly recommend them!!!! More

by nancy.wayman
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Jan 14, 2020 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us, Nancy! Thank you so much for choosing Jim Ellis Mazda Marietta!

January 10, 2020

Great service department. Had two tires with unrepairable damage and losing pressure. Service worked me in while I waited and all went well. Back on the road in a couple of hours. With scheduled maintenance More

by ltrucker135
Recommend Dealer
Yes
Employees Worked With
Just remember service person said call me car!
Jan 14, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

January 08, 2020

I was towed into service and they wanted to charge me 600 to tell me my fuel pump went out plus repair. No way! We towed our van to another shop. More

by Aimes
Recommend Dealer
No
Employees Worked With
Don't know the name
January 08, 2020

Liked the ability to have a Lyft drop you off and pick up in between services. Everyone was nice and easy to deal with. Front desk lady who coordinated was very kind as well. More

by cdj5065
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Jan 10, 2020 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 08, 2020

Great service ! The staff is very professional and considerate of customers time. The car comes out clean with all issues addressed. I appreciate the great service More

by LORRIEHEIKEN
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Keith Paulk, Peter Uko, Yago Luangraj
Jan 10, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your response to our staff’s outstanding service! Feel free to reach out to us if you need anything. Have a wonderful day.

January 08, 2020

I’ve been taking my cars to Jim Ellis for years, literally! People say that people do business with people they trust and it’s ALL because of Eddie that my family keeps coming back. We ALWAYS know More

by CINDYSIMMONS
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests, Cindy! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

January 07, 2020

great service, good prices, clean space they are good, I like they also clean my car. Thank forgot summit the survey for the oil change discount for next visit More

by VERONICA-MOLINAREOS
Recommend Dealer
Yes
Employees Worked With
Yago Luangraj
Jan 08, 2020 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please let us know if there is ever anything else we can do for you! Safe travels!

January 07, 2020

I made an appointment to have Apple CarPlay installed. I was able to show up at my appointment time and be seen right away. The process was explained to me and I was provided a shuttle home and back once th More

by yentruoc.sregor
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Jan 08, 2020 -

Jim Ellis Mazda Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

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