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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,030 Reviews

1,030 Reviews of Jim Ellis Mazda Marietta - Service Center

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February 12, 2020

Great Service !! I was given an explanation of what service was to be performed and was kept updated on the progress. The waiting area was comfortable and the service wait time was what was estimated. More

by VJ
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Jim Ellis Mazda Marietta responded

We work hard to stand out among the rest, Vj! Thanks for taking the time to share your rating! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

February 12, 2020

Very knowledgeable and didn't try to upsale me on any thing I didn't need fast and efficient help me figure out a problem with my Mazda 6 when another shop couldn't for months More

by VINCENT.BOLDEN
Recommend Dealer
Yes
Employees Worked With
Daryl NeSmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shop machanets, Roosevelt Standifer, Doug Aldridge, Peter Uko, Rose Shuck
Feb 14, 2020 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

February 09, 2020

They are good about telling the truth about your vehicle, we have owned 5 Mazda’s over the years and we have always loved them! More

by MISSGRL50
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Feb 11, 2020 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests, Missgrl50! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

February 09, 2020

Jim Ellis has completely upgraded their showroom to include ample space for tables, chairs, snacks, drinks and outlets for plugging in your laptop and getting work done while you wait. Service agents a More

by KENLANGSTON
Recommend Dealer
Yes
Feb 11, 2020 -

Jim Ellis Mazda Marietta responded

Kenlangston, thank you for writing this fantastic review and giving our dealership such a high star rating! We look forward to your next visit! Take care!

February 09, 2020

I like people work there and I’d like to continue having good relationships with you all. The new dealer building looks nice and I hope you are doing good business. More

by JASONMAN2086
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Diya
Feb 11, 2020 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests, Jasonman2086! Thanks for your business! Take care!

February 08, 2020

Jim Ellis Mazda Service Department provides excellent service and repair done right every time. Service advisor Eddie G. explains in as much detail as you want the work that needs to be done and why. More

by EWELLY
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2020

They are very helpful! I had taken my car in for its first service, and it was so easy. I would come back for more services! More

by SCHAUNNA2016
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roosevelt Standifer
Feb 09, 2020 -

Jim Ellis Mazda Marietta responded

Your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

February 06, 2020

the customer service is really bad in my opinion, nothing like Honda located on Cobb parkway, too many side bar conversations, too many unhelpful chief walking around as through they have authority, also I p More

by TV
Recommend Dealer
No
Employees Worked With
Guy with dreads, sales person who butted in ,
February 06, 2020

Very professional and great services ... plan to visit again. Thanks for such friendly service. Price for repair was expensive and unexpectedly but worth the service More

by JUICYBOWLEG0714
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maron
Feb 09, 2020 -

Jim Ellis Mazda Marietta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

February 02, 2020

Excellent service and special thanks to Mr. Eddie Goines who has been always so professional in taking care of our SUV, showing he really cares. More

by PUENTESFRANCISCO
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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