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Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,032 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,032 Reviews of Jim Ellis Mazda Marietta - Service Center
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February 19, 2020
No survey I have no comments for this review. We are repeat customers, so return should be is self explanatory. That is all I have to share. I have no comments for this review. We are repeat customers, so return should be is self explanatory. That is all I have to share. More
by MDURAL0
Verified CustomerEmployees Worked With
February 18, 2020
Great service. Appointment was easily set. Wait time was reasonable. No surprises. Doug Aldridge went over service record and made recommendations. I will come back. reasonable. No surprises. Doug Aldridge went over service record and made recommendations. I will come back. More
by BOBKOWALCZYK
Employees Worked With
Doug Aldridge
February 12, 2020
Great Service !! I was given an explanation of what service was to be performed and was kept updated on the progress. The waiting area was comfortable and the service wait time was what was estimated. service was to be performed and was kept updated on the progress. The waiting area was comfortable and the service wait time was what was estimated. More
by VJ
Employees Worked With
February 12, 2020
Very knowledgeable and didn't try to upsale me on any thing I didn't need fast and efficient help me figure out a problem with my Mazda 6 when another shop couldn't for months thing I didn't need fast and efficient help me figure out a problem with my Mazda 6 when another shop couldn't for months More
by VINCENT.BOLDEN
Employees Worked With
Other Employees :
Shop machanets, Daryl NeSmith, Roosevelt Standifer, Doug Aldridge, Peter Uko, Rose Shuck
February 09, 2020
Jim Ellis has completely upgraded their showroom to include ample space for tables, chairs, snacks, drinks and outlets for plugging in your laptop and getting work done while you wait. Service agents a include ample space for tables, chairs, snacks, drinks and outlets for plugging in your laptop and getting work done while you wait. Service agents are very friendly. Love it! More
by KENLANGSTON
February 09, 2020
I like people work there and I’d like to continue having good relationships with you all. The new dealer building looks nice and I hope you are doing good business. good relationships with you all. The new dealer building looks nice and I hope you are doing good business. More
by JASONMAN2086
February 08, 2020
Jim Ellis Mazda Service Department provides excellent service and repair done right every time. Service advisor Eddie G. explains in as much detail as you want the work that needs to be done and why. service and repair done right every time. Service advisor Eddie G. explains in as much detail as you want the work that needs to be done and why. More
by EWELLY
Employees Worked With
February 07, 2020
They are very helpful! I had taken my car in for its first service, and it was so easy. I would come back for more services! first service, and it was so easy. I would come back for more services! More
by SCHAUNNA2016
February 06, 2020
the customer service is really bad in my opinion, nothing like Honda located on Cobb parkway, too many side bar conversations, too many unhelpful chief walking around as through they have authority, also I p like Honda located on Cobb parkway, too many side bar conversations, too many unhelpful chief walking around as through they have authority, also I provided all my information to the service person, the service acceptable rep came and asked me again the very same information I had already to the woman, also I left a vm about a complaint, my call was never returned, next time I need service I will go to another Mazada dealership... More
by TV
Employees Worked With
Guy with dreads, sales person who butted in ,
